Glossary

Advanced Analytics

Learn what advanced analytics is, its definition, benefits, and use cases. Discover how advanced analytics tools and strategies drive data-driven decisions and business outcomes.

Advanced Threat Protection

Discover how advanced threat protection defends against cyberattacks with real-time, AI-driven, cloud-based security and threat intelligence.

Agile Development

Learn how agile development’s iterative approach boosts flexibility, speeds up delivery, and enhances collaboration for superior software solutions.

Agile Methodology

Discover Agile methodology—a flexible project management approach that enhances product quality and accelerates time-to-market. Learn more!

AI Engineering

Learn how artificial intelligence engineering is transforming industries with innovation, responsible AI, and cutting-edge solutions.

AI Ethics

Explore our glossary of AI ethics, covering key definitions, principles, challenges, and frameworks.

AIOps

Learn how AIOps enhances IT operations through AI and machine learning. Discover its benefits, key elements, and importance for modernizing IT infrastructure.

API Testing

Learn how to implement effective API Testing strategies and overcome common challenges in API Testing to ensure robust and secure APIs.

Application Data Management (ADM)

Discover all about application data management. Learn how to effectively manage your application data for optimal performance and compliance.

Application Delivery Management

Learn how Application Delivery Management streamlines app development, boosts performance, ensures security, and accelerates time to market.

Application Development

Learn what application development is, its types, key stages, methodologies, and best practices. Explore how Generative AI is shaping its future.

Application Management

Learn what application management is and explore tools, technologies, and frameworks. Discover how enterprise application management enhances performance.

Augmented Data Management

Discover how augmented data management uses AI and ML to automate data integration, governance, and quality, enhancing efficiency and decision-making.

Augmented Reality

Discover the world of augmented reality (AR). Learn how AR technology works, its types, and the benefits it offers in various applications.

Automated Testing

Learn what automated testing is, its definition, lifecycle stages, benefits, and tools. Explore how automation testing improves software quality and speeds up releases

Automation

Explore what automation is, its types, benefits, challenges, and future trends, including AI and IT automation, in various use cases.

Banking as a Platform (BaaP)

  Learn what Banking as a Platform (BaaP) is, how it works, the difference between Banking as a Service (BaaS), and the benefits of BaaP. Explore real-world examples.

Big Data

Learn how Big Data drives insights, efficiency, and innovation. Explore its 5 Vs, enterprise benefits, technologies, and challenges across industries.

Business Analytics

Learn what business analytics is, its definition, tools, and benefits. Discover how predictive analytics, AI, and data-driven strategies optimize decision-making and drive growth.

Business Process Automation

Business process automation uses technology to automate tasks, lower expenses, & enhance efficiency. Learn more about automated business processes

Claims Analytics

Explore claims analytics: its definition, functionality, and benefits in insurance, including predictive analytics, automation, and fraud detection.

Cloud Consulting

Cloud Cost Optimization

Discover effective cloud cost optimization strategies to minimize expenses, eliminate waste, and maximize ROI without compromising performance or scalability.

Cloud ERP

Discover what Cloud ERP is, its key features like financial management, HR, and CRM, and how it streamlines business operations for scalability and efficiency.

Cloud Infrastructure

Explore cloud infrastructure, its components, models, and benefits. Learn how cloud IT infrastructure powers scalable, secure, and flexible cloud services.

Cloud Managed Services

Discover how cloud managed services optimize IT operations, enhance security, and reduce costs. Learn about providers and benefits for businesses of all sizes.

Cloud Management

Explore cloud management essentials—optimize performance, control costs, enhance security, and gain visibility across multi-cloud and hybrid environments.

Cloud Migration

Learn what cloud migration is, its benefits, types, challenges, and approaches. Discover strategies to optimize your move to the cloud.

Cognitive Computing

What if machines could think like humans? Cognitive computing solves complex problems, personalizes experiences, and drives innovation. Learn more! 

Composable Applications

Learn how composable applications enable flexibility and rapid adaptation in business operations. Discover their benefits and real-world examples.

Connected Factory

Explore how a connected factory uses IoT, sensors, and data to boost efficiency, enable smart manufacturing, and drive data-driven decision-making.

Contact Center

Learn what a contact center is, its types, features, and benefits. Discover how contact centers differ from call centers and enhance customer service with omnichannel support and advanced technology.

Containerization

Learn what containerization is, how it works, and its benefits. Explore containerization technologies, containerized applications, and the difference between containerization and virtualization.

Continuous Integration

Continuous Integration (CI) automates code integration, testing, and builds, ensuring faster development and better software quality.

Continuous Intelligence

Continuous Intelligence uses AI and automation to analyze real-time data, enabling instant decisions in finance, cybersecurity, e-commerce, and more.

Customer Analytics

Learn how customer analytics helps businesses use data to boost retention, personalize experiences, and make smarter decisions with AI-powered insights.

Customer Experience (CX)

Customer Experience (CX) is every interaction across the customer journey, shaping perceptions and loyalty through personalized, seamless experiences.

Customer Experience (CX) Journey

Explore the importance of CX journeys and learn how customer experience journey mapping improves engagement across every stage.

Cyber Resilience

Discover what cyber resilience is, why it's important, key challenges, best practices, and how AI and cybersecurity services help build resilience.

Data Analytics

Learn how Data Analytics drives business insights with AI-powered technology and generative AI applications.

Data Fabric

Discover how data fabric integrates, governs, and provides real-time access to data across hybrid, multi-cloud, and on-premises environments for seamless insights.

Data Governance

Learn what data governance is, its definition, importance, and benefits. Explore frameworks, tools, and best practices to ensure data quality, security, and compliance.

Data Hygiene

Discover the importance of data hygiene, its benefits for decision-making, and best practices to maintain clean and reliable data.

Data Lake

Learn the data lake definition, its benefits, storage, security, and how it compares to data warehouses and lakehouses for modern data solutions.

Data Mesh

Discover the concept of Data Mesh, its architecture, and how implementing a data mesh can enhance data management and analytics. Learn more here.

Data Migration

Learn how data migration improves performance, accessibility, and cost-efficiency by moving data to modern systems with minimal disruption.

Data Monetization

Learn how businesses can leverage data monetization to create new revenue streams and enhance operational efficiency.

Data Strategy

Discover how a robust data strategy can transform your business with improved decision-making, efficiency, and innovation.

Data Transformation

 Learn what data transformation is, its importance, steps, best practices, and how AI-powered solutions enhance data quality and analytics.

Design Thinking

Explore design thinking, its stages, frameworks, benefits, and how it fosters innovation, enhances user experience, and solves complex problems.

DevSecOps

Explore how the DevSecOps framework and methodology enhance DevOps security, streamline automation, and secure development operations.

Digital Banking

Learn about the types of digital banking, key features of digital banking services, digital banking benefits, and latest digital banking trends.

Digital Experience Platform

A Digital Experience Platform (DXP) is a software solution that enables businesses to create, manage, and optimize digital experiences across multiple channels.

Digital Innovation Hubs

Learn how Digital Innovation Hubs boost business competitiveness through digital technology access, expertise, and support for transformation.

Digital Transformation

  Explore how digital transformation reshapes business models, boosts efficiency, enhances customer experience, and drives innovation in the digital era.

Discrete Manufacturing

Learn about discrete manufacturing, its definition, key differences, examples, and trends shaping the industry today.

Document Automation

Learn about document automation processes, tools, and benefits, and how automated document management transforms business operations.

E-commerce

Explore e-commerce essentials: definition, history, types, key components, benefits, and the latest trends like AI personalization and live commerce.

Edge Computing

Understand edge computing, how it works, its benefits and challenges, and how it compares to cloud computing. Explore real-world applications and trends.

Employee Experience

Discover the importance of employee experience and how it boosts productivity, retention, and business performance. Learn more!

End User Computing

Learn how End User Computing (EUC) boosts cost savings, security & business continuity with cloud-based solutions for seamless workforce productivity.

Energy Data Analytics

Explore Energy Data Analytics, its benefits for energy management, and how it enhances efficiency and sustainability in the energy sector.

Enterprise Application

Learn what enterprise applications are, their benefits, examples, and capabilities. Discover how they streamline business operations and drive growth.

Enterprise Application Integration

Discover what Enterprise Application Integration is, its benefits, key components, challenges, and best practices for seamless business operations

Enterprise Architecture (EA)

Discover how Enterprise Architecture helps designing & managing the structure of a business so that strategy, operations, and IT work efficiently.

Enterprise Asset Management

Explore how enterprise asset management (EAM) helps organizations maximize asset performance, reduce costs & ensure compliance across industries.

Enterprise Data Management

Learn how enterprise data management solutions enhance data quality, governance, and cloud scalability to support smarter, secure, and compliant operations.

Enterprise Resource Planning

Discover how ERP software unifies finance, HR, and operations. Learn its benefits, features, and types for smarter, streamlined business management.

Event-Driven Architecture

Discover event-driven architecture, its working principles, patterns, and benefits. Learn why businesses are adopting this dynamic system.

Evolutionary Algorithm

Discover how evolutionary algorithms solve complex problems using nature-inspired techniques. Learn applications, benefits & comparison with genetic algorithms

Evolutionary Computation

Learn how Evolutionary computation solves complex problems using techniques inspired by natural evolution and its real-world applications.

Experience Architecture

Want to improve customer satisfaction? Learn how Experience Architecture enhances user interactions and transforms your business. Discover more now!

Experience Transformation

Discover how experience transformation enhances customer and employee satisfaction, improves business performance, and drives operational efficiency.

Experience-as-a-Service (XaaS)

Discover how XaaS uses AI and data to deliver personalized, scalable customer experiences that boost loyalty, efficiency, and business growth.

Extended Reality

Learn about Extended Reality (XR)—a blend of Virtual, Augmented, and Mixed Reality that merges digital and physical environments for immersive experiences.

Field Service Management

Field service management streamlines scheduling, dispatch, & resource allocation, improving efficiency & customer satisfaction in service operations.

Fraud Detection

Learn how fraud detection uses AI, analytics, and real-time monitoring to identify and prevent fraudulent activities across industries.

Functional Testing

Discover functional testing—a software testing method to ensure applications perform as intended. Learn its benefits, examples, and processes.

GCC2.0

Discover how GCC 2.0 evolves shared services into AI-first, innovation-driven hubs delivering strategic value with digital platforms and outcome-based metrics.

Generative AI

Learn how Generative AI technology is transforming industries today.

Global Delivery Model

Understand the Global Delivery Model—its definition, benefits, and how it helps scale operations efficiently with onshore, offshore, and nearshore teams.

Global Shared Services

What are global shared services: Understand shared services definition, benefits of global shared services, challenges, GBS models, and GBS strategy.

Governance, Risk, and Compliance

Explore the use cases and challenges of implementing GRC solutions to enhance compliance, risk management and operational efficiency in organizations.

HCM Implementation

What is HCM implementation? Learn key steps, benefits, and best practices for deploying a successful human capital management system.

Human Capital Management

What is Human Capital Management (HCM)? Learn how HCM optimizes workforce management, talent development, and business growth.

Hybrid Cloud

Learn how hybrid cloud environments optimize IT infrastructure for security, scalability, and cost-efficiency.

Immersive Technology

Discover immersive technology, its benefits, and examples like VR, AR, and MR. Then, explore the latest trends shaping the future of industries.

Industrial IoT

Discover key benefits, common applications, and how Industrial IoT enhances efficiency and safety.

Infrastructure Automation

Learn what infrastructure automation is and how it works. Explore examples and services that streamline IT operations for efficiency.

Infrastructure Management

Learn what Infrastructure Management is, its benefits, services, and best practices. Optimize IT infrastructure with automation and cloud solutions for efficiency.

Innovation as a Service

Discover how Innovation as a Service enables organizations to leverage external expertise, enhance agility, and drive continuous innovation in a competitive market.

Innovation Product Design

Innovation product design blends creativity, technology, & user needs to create competitive, functional, and sustainable products for business growth.

Innovation Product Development

Innovation Product Development is the process of creating new, market-leading products that bring unique solutions to unmet customer needs.

Integrated Workplace Management Systems

Uncover the business benefits of IWMS—from cost savings to sustainability. Learn how IWMS software transforms workplace and real estate management.

Intelligent Automation 

Understand intelligent automation, its definition, benefits, and examples.

Intelligent Document Processing (IDP)

What is intelligent document processing? Discover how IDP uses AI to automate data extraction, streamline document workflows, and boost efficiency.

Internet of Things

Get key insights on the Internet of Things (IoT) — its benefits, trends, use cases, and the challenges businesses encounter in implementation.

IT Asset Management

Discover IT Asset Management (ITAM), its importance, types, lifecycle, best practices, and differences from ITSM & ITOM for optimized IT operations.

IT Infrastructure

Discover what IT infrastructure is, its types, components, and benefits for businesses, along with strategies for effective management and security.

IT Operations Automation

Explore what IT operations automation is, its importance, technologies, and benefits to transform and automate enterprise IT operations efficiently.

IT Operations Management

Explore IT Operations Management: its definition, key functions, challenges, and the benefits it brings to modern organizations in today’s IT landscape.

IT Outsourcing

Discover what IT outsourcing is, its types, models, and key benefits to empower your business with expert outsourced IT support and services.

IT Service Management

What is IT service management? Discover core processes, benefits, key frameworks, and the role of automation and AI in modern IT operations.

Knowledge as a Service (KaaS)

Discover Knowledge as a Service (KaaS) and its impact on knowledge management. Explore the benefits, features & challenges of this cloud-based model.

Knowledge Management

Learn about knowledge management, its benefits, and use cases that boost collaboration and efficiency in organizations.

Large Language Model (LLM)

Discover how large language models work, their training process, use cases, pros and cons, and the future of AI-powered tools.

Low-Code Automation

Learn what low-code automation platforms are, their key benefits, components, and real-world use cases that drive business efficiency and innovation.

Low-Code Development

Low-code development simplifies app building with visual tools, enabling faster, cost-effective solutions for businesses with minimal coding required.

Low-Code/No-Code Development

Low-code/no-code development empowers faster, easier app building for everyone—boosting agility, innovation, and collaboration.

Machine Learning

Uncover the essence of Machine Learning! Learn its definition , various models, and discover the benefits and challenges that shape its future in technology.

Mainframe Modernization

Discover how mainframe modernization transforms legacy systems, boosts efficiency, and drives innovation. Learn more

Marketing Automation

Explore marketing automation technology to enhance digital campaigns by automating tasks like email marketing and lead nurturing.

Microservices Architecture

Learn what microservices architecture is, how it works, its benefits, key traits, comparisons with monolithic and SOA models, and real-world examples.

Middleware Testing

Learn what middleware testing is, how to test middleware, performance testing, challenges, and the latest trends. Explore tools and best practices for effective middleware testing.

Mobile App Testing

Mobile app testing is the process of evaluating mobile applications for functionality, performance, usability, and security across devices and platforms.

Multi-Cloud Strategy

Learn what a multi-cloud strategy is, how it differs from hybrid cloud, and how it boosts flexibility, reliability, and cost-efficiency across platforms.

Natural Language Processing

Discover Natural Language Processing (NLP), its benefits, tools, and real-world applications in improving communication and efficiency.

Neural Network

Learn what a neural network is, its history, types, how it works, benefits, disadvantages, and applications in machine learning and AI

Omnichannel Commerce

Explore how omnichannel commerce creates a unified customer experience across digital and physical channels using integrated technologies.

Omnichannel Marketing

Unlock the power of omnichannel marketing platforms and strategies to transform your customer engagement and drive success.

Operational Intelligence

Understand operational intelligence, its meaning, and how it helps businesses improve performance and make smarter decisions.

Patient Care Management

Discover the importance of patient care management, key strategies, and AI-powered solutions to improve outcomes and enhance patient-centric care.

Patient Engagement

Why does patient engagement matter? It improves health outcomes, builds trust, and personalizes care. Discover how it transforms healthcare.

Performance Testing

Discover what performance testing is and why it's essential. Explore key types, benefits, and comparisons with load and stress testing.

Platform as a Service

Explore the platform as a service (PaaS) model—its definition, benefits, examples, and key differences from SaaS and IaaS cloud solutions.

Predictive Analytics

Enhance your understanding of data analytics, machine learning, and Business Intelligence for smarter decision making and forecasting.

Prompt Engineering

Discover how prompt engineering helps optimize AI model outputs using effective input design, techniques, and best practices.

Public Cloud

What is public cloud? Discover how third-party providers deliver scalable, cost-efficient, and secure IT services on-demand.

Quality Assurance

Learn about Quality Assurance (QA), its principles, methods, and future trends, including differences from Quality Control and best practices.

Rapid Application Development

Learn about Rapid Application Development (RAD), its benefits, key phases, and how it compares to Waterfall and Agile methodologies.

Regression Testing

Discover the benefits of regression testing in software development and how automation can enhance your testing processes.

Remote Access

Understand remote access, its working principles, types, and benefits. Learn how it enables secure and efficient connectivity.

Retail Analytics

Explore our glossary on Retail Analytics. Discover the importance of data analytics in retail, types of retail analytics, benefits, and more.

Robotic Cognitive Automation

What is robotic cognitive automation (RCA)? Explore how RCA combines robotic process automation with AI and machine learning to enhance decision-making, improve efficiency, and transform complex tasks across industries.

Sales Analytics

Explore our glossary on Sales Analytics. Learn how to leverage sales data analysis for improved performance and strategic decision-making.

Service Desk

Explore what a service desk is, how it works, and how it differs from a help desk. Discover the benefits and key functions of modern IT service desks.

Smart Manufacturing

Explore our glossary on Smart Manufacturing, covering key definitions, core technologies, real-world applications, and more.

Software as a Service (SaaS)

Learn how software as a service (SaaS) works, why it's transforming business IT, and how it compares with other cloud models like PaaS and IaaS.

Software Development

Learn about software development, its methodologies, lifecycle, and best practices. Discover how Gen AI is transforming the way software is created.

Supply Chain Analytics

Explore what supply chain analytics is, its definition, use cases, strategy, and how it drives efficiency and growth across the value chain.

Supply Chain Management

Explore what supply chain management is, how it works, and how it enables smarter planning, technology adoption, and resilient operations.

Understanding Environmental, Social, and Governance (ESG): A Comprehensive Overview

Discover the importance of ESG (environmental, social, & governance). Learn how ESG frameworks improve sustainability and corporate responsibility.

User Experience

Discover the importance of user experience (UX) in design. Learn how UX improves usability and overall interaction with digital products.

User Experience Testing

Struggling with user engagement? Explore UX Testing — learn its types, top tools, and best practices to create seamless user interactions.

Workforce Analytics

Learn how workforce analytics helps businesses improve productivity, reduce attrition & make data-driven HR decisions with real-world examples.