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Align Your Enterprise with the Future of Work
Digital Workplace Services and Solutions
Workplace technology that reduces IT costs, boosts employee productivity, and enhances user experience.
Workplace technology that reduces IT costs, boosts employee productivity, and enhances user experience.
A digital workplace services partner achieving 30% cost reduction for clients, Hexaware delivers consulting, engineering, platform operations, Device-as-a-Service, and AI-powered automation.
How Do Enterprise Leaders Drive Distributed Workplace Transformation
Enterprise leaders drive distributed workplace transformation by prioritizing seamless connectivity, secure access, and unified workflows. Hexaware’s digital workplace services support this transformation by delivering AI-powered automation, integrated collaboration platforms, and proactive IT management that reduce friction and enhance employee experience.
Digital workplace solutions transform employee experience through four integrated practice areas, spanning consulting, engineering, platforms, and operations, that create seamless workplaces.
Digital Workplace Consulting
Design a holistic digital roadmap that blends data-driven user insights with design thinking. Build outcome-focused transformation strategies that elevate employee experience
Digital Workplace Engineering
Orchestrate seamless device lifecycle management and platform integration. Deploy Windows Virtual Desktop, unified endpoint management, and collaboration tools at scale
Digital Workplace Platforms
Unify collaboration, ITSM frameworks, and ServiceNow workflows into integrated platforms. Enable omnichannel support and automated workflows for seamless employee experiences
Digital Workplace Operations
Provide 24×7 monitoring, proactive IT service management, cybersecurity controls, and cost optimization. Resolve issues before disruption with AI-powered analytics
How Are Enterprises Transforming Service Management?
Explore how Hexaware, an Elite ServiceNow Partner with 550+ projects delivered and a 4.9 CSAT score, transforms enterprise service management. Download the flipbook for client stories spanning AI-led workflows, unified governance, license optimization, and Now Assist innovation that cut costs and elevate experience.
Deliver Frictionless Device Experiences Across Lifecycles
Transform device management beyond traditional leasing with AI-aligned devices tailored for modern enterprise workloads. Our DaaS offering delivers frictionless experiences from provisioning to refresh through proactive support, intelligent automation, and persona-based device selection. Optimize costs with transparent per-user pricing while maintaining full visibility and control of your entire device estate across every stage of the lifecycle
Automate Operations with Natural Language Voice Commands
Transform IT operations with AI-powered voice automation that executes complex workflows through effortless natural-language commands. Tensai® voice bot empowers employees and IT teams to boost efficiency, slash resolution times, and eliminate repetitive manual tasks. Harness cutting-edge conversational AI and Microsoft Azure OpenAI technology to deliver real-time insights, predictive analytics, and hands-free support experiences at enterprise scale
Accelerate M365 Copilot Adoption with Secure Deployment
Drive measurable productivity by embedding M365 Copilot as a core enterprise capability. Leveraging our Microsoft partnership and proven accelerators, we enable seamless, enterprise-wide deployment built on the foundations of data readiness, security, and governance. Focus on high-value use cases across collaboration, content creation, and workflow automation with persona-driven enablement programs that sustain adoption and maximize return on
Prevent Issues with AI-driven Experience Signals
Reimagine digital employee experience by directly connecting AI-driven experience signals with workplace services. Our experience-led operating model enables IT to prevent issues before user impact, reduce incident volumes, and accelerate resolution across endpoints, applications, and support channels. By continuously measuring sentiment and device health, this model simplifies operations, improves service reliability, and keeps employee experience at the center
Resolve IT Issues Faster with Augmented Reality Assistance
Deliver faster issue resolution through AI-enabled visual support integrated into modern digital workplace operations. Our AR-powered engine enables IT and frontline teams to diagnose and resolve problems remotely through secure assistance, real-time screen sharing, and augmented-reality visual guidance with embedded contextual instructions, reducing on-site visits, shortening downtime, and extending expert support to every location where employees work
Organizations struggle to maintain high employee productivity while ensuring satisfaction across distributed workforces. We focus on experience as the primary success metric through AI-powered sentiment analysis that uncovers pain points, proactive IT service management that resolves issues before disruption, and omnichannel support options
Traditional ITSM frameworks struggle with ticket volumes, resolution times, and proactive issue prevention. We integrate automated ServiceNow workflows, predictive analytics, and cybersecurity controls into every service phase. Our approach delivers 24×7 monitoring, reduces operational costs by up to 30%, and ensures continuous optimization
Planning digital workplace transformations requires balancing multiple priorities, technologies, and stakeholder needs. Hexaware designs digital roadmaps that blend consulting, engineering, platforms, and operations. Our strategy combines data-driven user insights and design thinking methodologies to create experience-centric environments
Protecting distributed workforces across multiple devices, platforms, and locations creates unprecedented challenges. Our services embed cybersecurity controls throughout device lifecycles, collaboration platforms, and access management systems. Deploy zero-trust architectures and compliance frameworks that maintain data sovereignty
Celebrating global recognition for our continued leadership in delivering transformative digital workplace solutions.
Jatin Manchanda
Leader
Tarun Kumar Aggarwal
Expert
Inderjeet Singh
Expert
Rakesh Malhotra
Expert
Delivering industry-specific solutions addressing unique compliance, security, and operational requirements across financial services, healthcare, retail, manufacturing, and tech sectors
Financial Services Solutions
Enable secure remote trading, compliance-ready communications, and protected data access. Meet SOX and PCI DSS requirements while securely supporting distributed workforces
Life Science and Healthcare
Support clinical workflows with HIPAA-compliant collaboration and secure EHR access. Enable healthcare workers to securely access patient data from any location or device
Retail Services and Solutions
Equip associates with mobile-first workplace tools. Enable real-time inventory access, customer service platforms, and seamless communication between stores and headquarters
Manufacturing Solutions
Bridge OT and IT with secure workplace solutions for plant and office workers. Enable remote monitoring, quality management, and collaboration across manufacturing operations
Enterprises can improve employee experience and productivity by leveraging Hexaware’s digital workplace services that integrate AI, automation, and collaboration tools. These services enable seamless communication, proactive IT support, and personalized workflows, reducing downtime and enhancing satisfaction. By focusing on experience-level insights, organizations can identify and resolve pain points, streamline operations, and empower employees to focus on high-value tasks.
Enterprises modernize their digital workplace by embedding AI and automation into core operations. AI-driven tools like virtual assistants, predictive analytics, and automated workflows enhance efficiency by reducing manual tasks and enabling proactive issue resolution. Automation platforms unify IT service management, collaboration, and device management, creating a seamless and intelligent workplace that adapts to evolving business needs.
Organizations deploy Microsoft 365 Copilot effectively by focusing on secure, enterprise-wide adoption strategies. This includes ensuring data readiness, implementing robust governance frameworks, and tailoring Copilot’s capabilities to specific use cases like content creation, workflow automation, and collaboration. Persona-driven enablement programs and continuous training help sustain adoption and maximize productivity gains.
Yes, enterprises can manage the digital workplace device lifecycle without building internal capability by leveraging Device-as-a-Service (DaaS) solutions. These solutions provide end-to-end device management, from provisioning to refresh, with proactive support and intelligent automation. Enterprises benefit from transparent per-user pricing, full visibility, and optimized costs, all without requiring in-house expertise.
Companies reduce IT support costs by adopting digital workplace technologies that automate routine tasks, enable self-service portals, and provide AI-driven support. Tools like virtual assistants and predictive analytics minimize ticket volumes and accelerate resolution times. Unified IT service management platforms further streamline operations, reducing the need for extensive manual intervention and lowering overall support costs.
Enterprises should look for leading digital workplace services partner like Hexaware with expertise in AI-driven automation, hybrid IT management, and experience-centric design. Key attributes include a proven track record of delivering measurable outcomes, such as cost savings and improved employee satisfaction, robust security and compliance capabilities, and the ability to provide end-to-end services, from consulting to operations.
Align Your Enterprise with the Future of Work