Insurance - Hexaware

The insurance industry faces strong headwinds with declining margins and ever-increasing competition. The need to build a future-ready, sustainable, connected digital ecosystem while exceeding customer expectations across all touchpoints, is stronger than ever.

Stay ahead of the digital curve- with Hexaware.

Major Contender on Everest Group's Insurance PEAK Matrix for Guidewire Services

Hexaware’s Guidewire Practice

Hexaware’s Guidewire practice has been evolving tirelessly to create the best in class solutions and accelerators focused around enhancing an insurer’s digital capability holistically and marrying it to the business demands.

Keeping the customer at the center of every interaction, we are focused on delivering accessible, accurate, empathetic, intuitive, fair, fast, and reliable service that exceeds expectations for every customer at every encounter. With a focus on #AutomateEverything, we enable a holistic approach to digital transformation by leveraging the best in class, latest tools and technologies across the board, especially for enhancing employee experience, unlocking application ecosystem, leveraging next gen analytics, automated testing and migration services.

The below matrix is a representation of various building blocks and technology levers that are needed for any Guidewire led digital transformation. These technology levers are needed to compliment Guidewire in order to achieve extreme straight-through-processing. Hexaware has developed multiple accelerators across these building blocks to accelerator the Digital Transformation journey and implementation of Guidewire suite of products. These are summarized in the matrix below

Hexaware’s Guidewire Practice



The Making of a Digital Insurer

We are currently building many solutions for number of leading P&C insurers and helping them further their transformation journeys. Some of the business scenarios are given below:

Improved Agent’s

Hexaware helps its Insurer customer to increase the prospect conversion by 2X, by allowing agents to leverage the right information, from the right source at the right time.

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Hyper-personalized customer engagement

Hexaware enables Insurers to better engage with its customers by leveraging self-service and online instant service, over their channel of choice across the lifecycle.

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Improved Claims

Hexaware leverages its experience and process APIs to enable better communication between the insurer and their customer resulting in 3X faster incident reporting and better claims handling.

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