IT Services & Solutions for Manufacturing


Manufacturing organizations across the world have complex and globalized operations which can be managed efficiently by investing in IT

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Reduce Operational Expenses and Improve Time-to-Market

Traditionally, manufacturers operated within the bounds of their factories and offices. However, now, they are breaking these boundaries to interact with multiple levels of supply chain partners, investing in operational intelligence, striving to meet stringent compliance norms and exploring micro-logistics networks to enable the promise of accelerated delivery for select products and customers. Rapid prototyping through additive manufacturing otherwise termed as 3D printing has also helped in transforming ideas or concepts to successfully create products in lesser time and enhance customer experience through virtual reality.

This new operating paradigm drives the need for seamless and consistent visibility across all stakeholders and assets as well as delves deep into real-time insights by adapting to data2digital concepts. This need is further accentuated by the need for differentiation with value-added services driving differentiation more than just having best-in-class products. Manufacturers are responding to these challenges by redesigning their processes, operations, and Manufacturing IT solutions to be more agile and competitive.

Our clientele includes some of the leading and most innovative companies in sectors such as:


Comprehensive field service management solution customized to your business needs

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Manufacturing Business Intelligence

Manufacturers are streamlining the information flow both across the organization and through tiers of the supply chain to reduce cycle time and adapt quickly to market changes.

The organization has to review various metrics and such insights require data at a granular level from internal systems and external sources, which is then analyzed within the specific business context and is subject to causal analysis. This helps manufacturers glean actionable insights in near real-time and make smart business decisions.

Hexaware’s customer engagements in the Business Intelligence & Analytics space has been across a wide spectrum of functions such as sales, services, planning, manufacturing, procurement, supply chain, projects, human capital, finance and on various technology platforms and tools. The breadth of engagements covers multiple countries and plants/networks.

Asset Performance Management

Maintenance Management is a complex, technical and highly critical area for asset-intensive organizations. It is characterized by persistent cost pressure, production growth, and increasing demand for “zero” down-time and compliance.

Overall Asset Effectiveness is a key performance indicator in Total Productive Maintenance (TPM) and Lean Manufacturing and is a factor of:

  • Availability
  • Efficiency
  • Quality

In order to improve the Overall Asset Effectiveness and achieve operational excellence in asset lifecycle management, there is a continuous need to improve equipment performance, operating procedures and maintenance processes. The offerings from Hexaware not only helps customers in managing the entire gamut of enterprise asset life cycle management but also enables getting higher returns on assets.

Leveraging standard ERP & Asset Maintenance applications, integration with sensors and analyzing various data streams from assets in the plant and on the field, the benefits have been deeply utilized through application of IoT concepts and Big Data platforms.

Business Process Services

Manufacturing companies are adopting new technologies to streamline their business processes and achieve better supply chain visibility, drive improvements in sales through better business insights and enhance customer services.

Hexaware helps customers in immediate cost savings and operational excellence through deep competency in providing business process services for several industry leaders in areas of order management, logistics and sales support, customer service, human resource and finance & accounting operations.

Hexaware’s Intelligent Process Automation Service

Manufacturers often face major challenges in getting master data information of their product, customer, vendor, locations and asset details. It is the base repository used in the entire manufacturing value chain throughout an enterprise to make key business decisions.

Gaps in master data information can result in redundant and inconsistent processes leading to quality problems related to process and product, thereby lowering the product brand value.

With proper Master Data setup, an enterprise can achieve a holistic view and visibility of its internal operations, streamline vendor management, handle field issues with proper tracking and traceability, deliver product re-engineering and analyze customer behavior.

Hence, there is a need for continuous synchronization of product data which can be achieved through our solution. Hexaware has extensively partnered with Riversand in offering a complete master data management package to drive collaboration and process efficiency for manufacturers.

Partnered Solutions

Transforming Manufacturing Industry with AI & ML

Transform your business processes by leveraging Artificial Intelligence and Machine Learning to enable automation-led decisioning.

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