Privacy Policy - Hexaware

Privacy Policy

Hexaware Technologies Limited which expression shall mean and include all its wholly owned subsidiaries and group companies, hereinafter referred as ‘Hexaware’, takes utmost care and is committed to protect your privacy while you are using our website.

The Privacy policy pertains to this web site describes how your personal information is treated. You may access and browse this web site without revealing your personal information. We may collect your personal information such as your name and address or e-mail id that may be necessary to help us provide better customer service and we maintain the highest levels of confidentiality for this information. Hexaware collects your Personal identifiable information through the use of forms for instance: for recruitment purposes, Hexaware has technological and operational security controls to protect personal information from loss, misuse, alternation or destruction.

Hexaware may reach out to you based on the information you provide on public records, phone books, paid subscriptions, corporate directories and website. Information can be also obtained from Hexaware owned channels such as our website. On obtaining the above mentioned information, we reach out to you via multiple channels, such as direct calling, emailing, social media to name a few.

If you happen to browse the Hexaware website, a designated Livechat team may reach out to you to through our Livechat to better your website navigating experience.

Hexaware may also collect, track and monitor certain information through cookies or other technologies (Ex: web beacons) when a user visits our website. Please click here or refer to the section below for more details on the cookie policy.

We respect your privacy and in the event that you choose not to receive such mailers, you may notify to the mail id given below and we will take all steps to remove your mail id account from the list.

There may be circumstances in which you may prefer to register in our website for downloading documents like Whitepaper or receiving updates from Hexaware. In such cases, Hexaware may contact you to invite to special events and provide you information about our services. To update registered information or resume that you have uploaded, you have to login again and resubmit your updated information.

We make use of your registered information for research and analysis purposes that help us to understand the person visiting our websites and better equipped to serve our clients’ need. If you are a registered customer and do not wish to receive future emails, please send your request to

You may wish to participate in various events that are hosted by Hexaware in social media platforms. The main purpose of these hosting are to facilitate and allow the participants to share contents. Since Hexaware is not having any control on social media servers, Hexaware is not responsible for security of the contents placed by you in those media.

Hexaware understands the importance of protecting children’s privacy. Our websites are not intentionally designed to collect information of children under the age of 13.

Cookie Policy

We at Hexaware understand how important your privacy is to you. We are committed to protect any personally identifiable information that is shared with us and have put in place mechanisms to improve transparency in how this data is collected, stored and used. This Cookie policy details how cookies are collected, where they are stored and why they are processed, when you visit our website or use our application. It is to be noted that this cookie policy should be understood in conjunction with our Privacy Policy ( ).

What are Cookies and other Tracking Technologies?

An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Other tracking technologies include web beacons, clear gifs, etc. that work in a similar fashion to the same effect. These cookies and tracking technologies allow our website to recognize you and give you a personalized web experience based on your preferences from your past activity on our website or mobile application.

What are these Cookies and Tracking Technologies used for?

Hexaware uses Cookies to improve your experience on our website, by tracking your activity on the site to identify your preferences and interests. The cookies are also used for general web administration and for analysis of statistical usage and preference patterns on our website and application. Hexaware has also partnered with third-party service providers, who use “3P cookies” to enhance your experience on our website. These service providers also help us analyze the usage and browsing patterns on our website to further align our website to user needs.

Technical Purpose:

These constitute session cookies, that is cookies that are temporarily stored during your session and are deleted automatically the moment the browser is closed. These cookies help our website track and recollect any past action of yours within the current browsing session and keep our website secure.

Analysis of Website Use and Utilization:

These include permanent and third-party cookies as described above. These cookies are placed on our website to help us analyze how much web traffic is coming to each page, what are the most and least visited sections, etc. These give us insights into how our website is performing and what needs to be changed to enhance user experience. Third-party cookies used for analysis to gauge site use include – Google Analytics, LiveChat, Act-on, etc.

Web Personalization:

These include third party cookies that are placed on our website. Their primary purpose is to collect data about your past activity, preferences and interests to personalize what you view on our website on your next visit. Data Processing Agreements have been signed with all third-parties, to protect this cookie information and prevent misuse. The third-party cookies that are placed on our website for personalization include those of Evergage, social media partners, etc.

How can I withdraw my Cookie Consent?

Cookies can be dropped from your device by changing your browser settings. There are options to block or specific Cookies or be notified when a cookie is being placed on your device. You also have the option, under settings of your browser, to delete the cookies placed in your device at any time. Your cookie information for personalization will only be tracked if you agree to the footer note asking for your consent to our cookie policy.

This site contains links to other sites. Hexaware is not responsible for the privacy practices or the content of such Websites. If you have any questions about this privacy policy or the content of this site you can contact the following personnel (details below)

Name: Maria Bellarmine .P




Hexaware Technologies, Inc. (the “Company”) is a leading provider of IT, BPO and consulting services. Protecting customer’s privacy is important to the Company. The Company (hereinafter collectively referred to as the “Company,” “we,” “us” or “our”) adhere to the EU-U.S. Privacy Shield Framework published by US Department of Commerce (“EU-U.S. Privacy Shield Principles”). For more information on the EU-U.S. Privacy Shield, please visit the U.S. Department of Commerce’s Privacy Shield website at

If there is any conflict between this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. This privacy policy outlines our general policy and practices for implementing the EU-U.S. Privacy Shield principles, including the types of information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that information. This privacy policy applies to all personal information received by the Company whether in electronic, paper or verbal format.

Hexaware Technologies, Inc. subject to the investigatory and enforcement powers Federal Trade Commission (FTC).


“Personal Information” or “Information” means information that (1) is transferred from the EU to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.

“Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.


Company shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties (“Third Party” means any individual or entity that is neither Hexaware nor an Hexaware Employee. Example: Service Providers: who help us to provide and support our services.) to which the Company discloses or may disclose that Information. Company shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to the Company, or as soon as practicable thereafter, and in any event before the Company uses or discloses the Information for a purpose other than for which it was originally collected.


The Company will offer individuals the opportunity to choose (opt out) whether their Personal Information is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, the Company will give individuals the opportunity to affirmatively or explicitly (opt out) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Company shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information.

Onward Transfers

we recognize potential liability in cases of onward transfer to third parties. Prior to disclosing Personal Information to a third party, Company shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. Company shall ensure that any third party for which Personal Information may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection.

Data Security

Company shall take reasonable steps to protect the Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Company has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Company cannot guarantee the security of Information on or transmitted via the Internet.

Data Integrity

Company shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.


Company shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.


Company uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.

If a complaint or dispute cannot be resolved through our internal process, we agree to cooperate and comply with the EU-U.S. Privacy Shield, EU Data Protection Authorities (DPAs) to investigate all unresolved complaints.


This privacy policy may be amended from time to time consistent with the requirements of the EU-U.S. Privacy Shield. We will post any revised policy on this website.

Information Subject to Other Policies

The Company is committed to following the Principles for all Personal Information within the scope of the EU-U.S. Privacy Shield. However, certain information is subject to policies of the Company that may differ in some respects from the general policies set forth in this privacy policy


You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your complaint directly with Hexaware Technologies Inc. and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration).

Contact Information

Questions, comments or complaints regarding the Company’s EU-U.S. Privacy Shield or data collection and processing practices can be mailed or emailed to:
Hexaware Technologies, Inc.
Attn: Legal Department
101 WOOD AVENUE SOUTH, Suite # 600
Contact eMail:

I agree to the terms mentioned under the Privacy Policy

I do not agree to the terms mentioned under the Privacy Policy

Contact Us