Digital IT Operations Services
Harness the power of IT operations transformation to elevate your digital operations and achieve unprecedented security, agility, and efficiency.
Connect with a Digital IT Operations Lead
At Hexaware, our Digital IT Operations Services empower your entire IT ecosystem. We harness the power of automation and cognitive intelligence to streamline digital operations, ensuring you can focus on what truly matters—innovation and growth. Our approach to IT operations transformation is transparent and clear, enabling proactive management of your IT environments. Together, we drive efficiency in IT ops, reduce costs through IT operations automation, and enhance service delivery, positioning your business for success in the fast-paced digital landscape.
Our Focus Areas
Infrastructure Management Services
Modernize IT infrastructure through cloud-based engineering and automation while prioritizing CX.
Digital Workplace Services
Elevate workplaces with a digital, experience-driven strategy powered by agile tools and service platforms.
Application Managed Services
Optimize your application portfolio with an integrated build, transform, and run model, significantly reducing total ownership costs.
Testing Services
Ensure rapid and scalable quality assurance with advanced AI/ML-backed autonomous software testing driven by automation.
Cybersecurity
Combat digital and cyber threats with a wide range of integrated security solutions encompassing consulting, engineering, and operations.
Enterprise Automation
Automate processes, streamline workflows, enhance efficiencies, and redefine experiences with IT Ops automation and Automation-as-a-Service.
DevOps Services
Automate, build, and collaborate to stay ahead of the curve by eliminating silos, optimizing performance, driving agility, and accelerating speed to market.
Address Modern Complexities by Transforming IT Operations
Security vulnerabilities will continue to increase, but you don’t have to face the challenge alone. We’ll guide you through the process of making sure your enterprise is prepared for current and future risks. Our vulnerability assessment service will identify holes within your organization’s IT infrastructure and recommend areas of improvement based on risk and scope.
As a corporation grows, so does the complexity of the technology that powers it. Let Hexaware help you seamlessly integrate your organization’s technology platforms into a dynamic solution that meets your evolving needs.
Data is the fuel that powers a modern digital enterprise. Handling the complexities that come with that data requires experience and strategy. Let us help you determine the right strategy for managing, storing, governing, and securing your data.
Keeping up with the ever-changing regulatory landscape is an ongoing challenge. We’ll leverage our expertise to ensure you comply with the latest industry standards and legal requirements.
Address Modern Complexities by Transforming IT Operations
Client Stories
We partnered with Hexaware to help us redesign our CMDB. The project lasted around 16 weeks as Hexaware assessed our current CMDB and brought in best practices. Since then, our data quality in the CMDB has increased by around 56%, and our change execution has improved by around 40%. We’re getting stronger since we redesigned the CMDB.
Shelita Jenkins
ServiceNow Architect, Vontier
Impact Where You Need It
Agility
Get your IT landscape to scale with change, stay nimble, and propel automation through innovation and AI while ensuring business-IT alignment at every stage of the transformation.
Efficiency
Streamline IT processes to slay silos, achieve operational efficiencies, redefine collaboration, and build consistent momentum to optimize costs for resilience and sustainable growth.
Experience
Harness technology and innovation to fuel exceptional experiences with digital transformation at the core.
Case Studies
Insights
FAQs
Hexaware’s Digital IT Operations approach blends automation, AI, and transparent governance, giving clients a single framework that covers infrastructure, workplace, applications, testing, cybersecurity, enterprise automation, and DevOps. This breadth lets firms replace siloed toolsets with one coordinated model, cut operating costs, raise service quality, and keep their technology in lockstep with business goals.
Many teams wrestle with legacy monitoring tools, fragmented data spread across cloud and on-prem environments, and growing security vulnerabilities that outpace manual patch cycles. Add in compliance mandates and a shortage of specialist talent, and routine tasks become bottlenecks that delay projects, inflate costs, and expose the organization to unnecessary risk.
Modernization upgrades reactive, ticket-driven support into a proactive model built on real-time insight. When telemetry, automation, and security controls are unified, outages shrink, audits run smoother, and new digital services move from pilot to production faster. In short, transformation turns IT operations into a strategic engine that supports quicker innovation and better customer experiences.
AI tools sift through logs and metrics to spot anomalies minutes before they trigger user impact, then trigger automated runbooks to isolate or fix the fault. Routine tasks—patching, user-provisioning, cloud-resource scaling—run on schedule without human intervention. This self-service, self-healing loop frees engineers for higher-value work and keeps operating costs under tighter control.
Our services boost agility by automating routine tasks and integrating tools across infrastructure, workplace, and application layers. Efficiency improves through streamlined workflows that lower total ownership costs, while AI-driven insights guide smarter decisions. The result is faster response to incidents, reduced operational expense, and higher user satisfaction, positioning the enterprise for sustained growth in a fast-moving digital market.
Unlock the potential of your digital operations
IT Operations Services for Digital Transformation
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