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Reduce Friction to Your Enterprise North Star
Zero Friction Enterprise™ Services and Solutions
Close the gap between ambition and performance with agentic AI across the enterprise estate
Close the gap between ambition and performance with agentic AI across the enterprise estate
Hexaware partners with clients to drive AI-led enterprise transformation with speed, context, and precision—accelerating business goals, customer value, and continuous innovation.
How to Remove the Friction That Slows Enterprise Change
The Hexaware Zero Friction Enterprise™ is our delivery framework for removing the friction that slows enterprise change across technology, operations, engineering, service, security, and business workflows. It brings enterprise agentic AI solutions, governed delivery, and human judgment into a single connected model, so teams can move toward their North Star with clarity and control.
Zero Tech Debt
Reduce aging code and architecture constraints with AI-supported migration, modernization, and remediation. Move from backlog-heavy estates to faster change cycles with Amaze® and RapidX®.
Zero Vulnerability
Strengthen identity-first protection and zero-trust security across the enterprise. CyberSolve brings deeper cybersecurity context to help reduce exposure before risk becomes disruption.
Zero Backlog
Move from requirements to build, test, and release with greater speed and control. AI-native engineering helps teams convert demand into usable software with fewer delays.
Zero Tickets
Reduce operational noise before users feel it. Tensai® for AIOps and Agentverse™ service-desk agents help prevent disruption, accelerate triage, and improve service continuity.
Zero Defects
Build quality into the lifecycle with AI-led testing and early defect detection. Teams catch issues sooner, reduce rework, and release with more confidence across channels.
Zero License
Own more business logic and reduce dependency on per-seat software models. Agent-built capability helps enterprises create fit-for-purpose workflows on their terms.
Remove Friction That Slows Transformation Down
Zero Friction helps enterprises address the hidden drag that builds up across aging code, delayed delivery, operational noise, and late-surfacing defects. By connecting modernization, engineering, operations, quality, security, and workflow automation through one AI-led delivery model, teams can remove friction across the estate and move toward business priorities with greater speed and control. Progress becomes easier to see, reuse, and scale.
Surface Exposure Earlier Across the Estate
Zero Friction brings cybersecurity, service operations, release operations, and quality engineering into a more connected operating view. With identity-first security, AIOps, service-desk agents, and AI-led testing, enterprises can identify risk sooner, reduce disruption before users feel it, and keep delivery teams focused on prevention instead of constant recovery. Governance remains human-directed, so speed does not come at the cost of control.
Make Improvements Reusable Across the System
Zero Friction uses Zerovity™ as a governed AI delivery layer across infrastructure, operations, engineering, service, and business workflows. This creates a single point of coordination where learning from one area can inform the next, helping clients avoid fragmented initiatives and build momentum that compounds across the enterprise. The result is a connected operating model instead of another disconnected transformation program.
Reduce Dependency on Rigid Software Models
Zero Friction helps enterprises move beyond packaged tools that force work into predefined seat-based models. With Zero License and Agentverse™, clients can build agent-powered capabilities around their own logic, processes, and governance needs, giving business and technology teams more control over how work gets done. This shifts investment toward reusable enterprise capability rather than recurring software access alone.
Zerovity™ gives enterprises a single, governed point of coordination across the technology estate. It combines agentic AI solutions for enterprises with context, reusable patterns, and human oversight together so work can move across infrastructure, engineering, operations, service, and business workflows without losing control.
RapidX® helps teams move from requirements to build, test, and release with greater speed. AI-native development practices reduce manual handoffs, improve delivery visibility, and help backlogs turn into usable software faster.
Zero Friction connects AI-led quality engineering with identity-first, zero-trust cybersecurity. This helps teams find defects and vulnerabilities earlier, reduce rework, and protect enterprise change from design through production.
Amaze® and RapidX® support enterprise IT modernization with AI, across applications, code, and platforms. Teams can assess debt, prioritize remediation, accelerate migration, and convert outdated systems into more adaptable foundations for enterprise change.
Tensai® and Agentverse™ service-desk agents help reduce tickets, automate triage, and prevent disruption before users feel it. Operations teams can shift effort from repetitive resolution to service resilience and continuous improvement.
Zero License and Agentverse™ help clients create agent-powered workflows that reflect their own business logic. Enterprises can own more capability, reduce dependency on rigid software models, and reuse agents across related processes.
The Hexaware Zero Friction Enterprise™ is our AI-led delivery model for removing the friction that slows enterprise change. It connects modernization, engineering, operations, quality, security, and business workflows through agentic AI, governed execution, and human oversight. By bringing these capabilities into a single operating model, organizations can accelerate transformation, improve visibility across workstreams, reduce friction, and move faster toward business goals while maintaining control and governance.
The Zero Friction Enterprise model provides six solutions to speed up enterprise performance: Zero Tech Debt, Zero Vulnerability, Zero Backlog, Zero Tickets, Zero Defects, and Zero License. Together, these focus areas help organizations modernize aging technology, strengthen security, accelerate software delivery, improve service operations, build quality earlier in the lifecycle, and create agent-powered capabilities that reduce dependency on rigid software models.
Agentic AI helps reduce enterprise technical debt by identifying legacy code, prioritizing remediation, accelerating modernization, and automating repetitive engineering tasks. It can streamline activities across assessment, migration, development, testing, and operations, helping teams eliminate bottlenecks that slow delivery. By combining AI-powered agents with governance and human oversight, organizations can reduce backlogs, improve software quality, accelerate release cycles, and move from requirements to production faster.
Zerovity™ serves as the governed AI delivery layer within the Zero Friction Enterprise model. It provides a single point of coordination across infrastructure, engineering, operations, service management, and business workflows. By combining reusable patterns, enterprise context, agentic AI capabilities, and human oversight, Zerovity™ enables work to move across functions without sacrificing governance, visibility, security, or control.
Traditional transformation initiatives are often delivered as disconnected programs that create silos and limit reuse. Zero Friction Enterprise brings modernization, security, quality engineering, operations, workflow automation, and AI-powered delivery together through a unified framework. This connected approach helps organizations reduce friction between teams, apply insights across the enterprise, improve governance, and build momentum that scales beyond individual projects or technology domains.
Hexaware combines AI-led delivery, industry expertise, proprietary platforms, and human-directed governance to help enterprises accelerate change responsibly. Through capabilities such as Amaze®, RapidX®, Tensai®, Agentverse™, and Zerovity™, organizations can modernize technology, improve operational resilience, enhance software quality, automate workflows, and scale enterprise transformation through a connected model that balances speed, control, and measurable business outcomes.
Reduce Friction to Your Enterprise North Star