Workday Application Support, Workday Application Management Services - Hexaware

Hexaware positioned
as a Leader for Workday Services in
NelsonHall’s Cloud based HR
Services NEAT Report 2017

Delivering Workday
Transformation Solutions World-Wide

Delivering Workday
Transformation Solutions World-Wide

98.46% On–Track SLAs

  • Hexaware consultants have high level of technical expertise. And they are always willing to accommodate additional request from customers

    Program Manager A leading solar power company, US
  • Hexaware consultants have a strong desire for High customer service

    HR IT Director A large insurance company ,US

Hexaware consultants have a strong
desire for High customer service
HR IT Director
A large insurance company ,US

Insurance giant reduces HR
operational costs by 30%

80+ countries | L1-L3 Support |24/7 Model

Automation led initiatives reduces
manual efforts by 40% for World’s
leading media conglomerate

Automated Data Loading | Global Report Factory | Country specific compliance

Legacy application support
modernization through
our 24/7 Workday Support

Managing Complex Integrations | Simplified Reporting | Proactive Resolutions

What We Do

Hexaware is a leading Workday application support partner world-wide, with best-in-class services for enhancing your Workday life-cycle

400 K+
Employees Supported
15 K+
Tickets Resolved Per-Year
4 K+
Reports developed
2 K+
Integrations built
Version updates on customer tenants
Countries Supported


Workday Shared Services Support across Hire-to-Retire Functions


Production Support

  • Break fixes for
    • Reports
    • Interfaces
    • Batch Jobs
    • Workflows
    • Security
  • Year-end activity support

Functional Support

  • Business Process Configuration
  • Functional Analysis
  • Security Analysis
  • Data loads
  • Test Cases & Scenarios
  • Reporting

Operations Support

  • Ticketing system
  • Service Management
  • Triaging with product vendor and third parties
  • End-user support

Update Support

  • New Features Update
  • Impact Analysis & Remediation
  • Testing - New Features and regression


  • Analytics
  • Reports (Including Compliance Reports)
  • Integration
  • Business process configurations
  • Data loads

Knowledge Advisory (KA) Services

  • Training Services
  • Webinars
  • Product Roadmap and its impact
  • Compliance
  • Best Practices

Why Hexaware

HCM Thought leadership

  • Leaders in HCM with experience of more than 700+ engagements
  • 850+ HCM Application Specialists
  • 100+ HR applications experience
  • Leaders in Workday Services – Assessed by NelsonHall in its NEAT report 2017 for Cloud based HR Services

Partner Edge

  • Trusted Global workday Application support partner
  • Certified Workday Consultants
  • Active member of Global Workday community

Service Quality

  • High customer satisfaction index
  • Focus on business value
  • Strong Service level adherence


  • Workday Centre of Excellence
  • World-class Workday consulting experience
  • Strong Workday application expertise

Automation Tools

Payroll Audit & Tracking

  • Reconciles employee job & compensation data and gives the comparison results as a report
  • Identifies payroll data system issues & reports

EIB Mass Data loader

  • Automates bulk data upload into the Workday system
  • Minimizes manual data entry effort
  • Improves accuracy and productivity

Workday Test Automation

  • Reduction of manual testing efforts by 30-50%
  • Increase in efficiency of delivery management
  • Easy to deploy and ready to use


Knowledge Resources

Workday Rising 2017

Hexaware has been positioned as a “LEADER” for Workday Services in NelsonHall’s Cloud Based HR Services NEAT Report 2017

05 Sep, 2017, Mumbai
Mumbai, 5 September 2017: Hexaware Technologies Ltd, the fastest growing automation-led, nextgeneration provider of IT, BPO and consulting services, today announced that it has been recently assessed and evaluated by NelsonHall for its Workday proposition, for Cloud based HR Services and has been identified as a Leader in the Workday Service Segment.

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Workday Rising 2017

Workday Rising

09Oct – 12 Oct, 2017, Chicago, IL
Hexaware is a proud signature sponsor at Workday Rising. Our team of Workday experts would be looking forward to discuss your next Workday agenda. Additionally, you can also learn more about our Workday transformation solutions which we have been delivered to the best-of-the-world.

Hexaware has been recently positioned as a “Leader in Workday services by NelsonHall, in its 2017 NEAT report for Cloud based HR services”.

Webinar: Simplifying Workday Integrations

Webinar: Simplifying Workday Integrations

11:00 am (EDT) | 4:00 pm (BST) | 5:00 pm (CEST)
Have you unlocked the puzzle of Workday Integrations?
Join us for a complimentary webinar session on Simplifying Workday integrations to learn the game of managing successful Workday Integration deployments. In this session, we'll review some of the common and few complex integration scenarios in Workday HCM.

Access Webinar Recording Now

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