Your Edge Starts Here: Technology Resources

Case Study

Avaya to Amazon Connect Migration Revitalizes Contact Center Experience for Bloomin’ Brands

Supporting up to 20,000 customer interactions daily, Bloomin' Brands replaced its legacy Avaya environment with Amazon Connect and ServiceNow to improve agent experience and business continuity.

Flyer

AI-Driven Smart Factory Solutions

Scale Industrial AI across your plants with Hexaware's AI-Driven smart factory solutions. Unify IT/OT data, deploy AI Agents, and accelerate MES modernization for higher throughput and efficiency.

Whitepaper

Move Beyond Reactive Service

Move beyond reactive service with predictive customer experience in telecom. Learn how AI helps prevent disruptions, reduce churn, and deliver seamless customer experiences.

Blog

How Enterprises Are Embedding Human-in-the-Loop AI into Automated Workflows

Scale AI without scaling risk, see how enterprises embed human-in-the-loop AI into automated workflows to cut hallucinations, meet compliance, and build trust at production scale.

Blog

AI in Marketing Operations: How Enterprises Are Transforming Growth and ROI

Accelerate marketing Ops with AI-powered automation, personalization, and insights. Learn how Hexaware helps enterprises optimize martech stacks and drive measurable ROI.

Case Study

A Targeted Workday HR Transformation for a Standalone Energy Equipment Giant

Post-spin, an energy giant rebuilt HR from the ground up. Discover how Workday Extend, recruiting automation, and Prism analytics unlocked ~60% faster hiring and 20–30% TCO savings.

Case Study

Multicloud Transformation for Apps and Data Center Consolidation

Discover how a global technology leader modernized 530+ workloads, consolidated data centers, optimized costs, and accelerated cloud transformation across AWS and Azure.

Podcast

AI Software Creation and the Leadership Bet

The code is no longer the hard part. Explore Amjad Masad’s view on Replit Agent, AI agents, and why ideas and distribution now carry more weight.