Passenger traffic remains resilient and it is important for airports to introduce state-of-the-art aviation management to enhance capacity for fulfilling the aggressive demand further by improving the aircraft turnaround time to enhance the customer experience. With such growth in passenger numbers, it is imperative for the airports to offer a seamless end-to-end journey for passengers, baggage and cargo. Monitoring, controlling and optimizing Passenger flow and workforce movement is going to be very critical at both: landside and airside.
Hexaware’s airport management technology services help to deliver and support passenger services, check-in services, airport operations, resource management, ground handling operations, turnaround management and customer experience. We harness emerging technologies like Artificial Intelligence, AR / VR, IoT driven airport operations and customer experience as well as biometrics, to create a personalized passenger experience, increase revenue opportunity and improve operational efficiency.
We can bring automation in the areas of Airport disruption, information management, baggage processing and baggage track and trace along with ground handling for faster turnaround to simplify the passenger processing and flow.
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