Discover What Matters

Avaya to Amazon Connect Migration Revitalizes Contact Center Experience for Bloomin’ Brands

Explore this Amazon Connect migration case study of Bloomin' Brands' Avaya to Amazon Connect migration including a ServiceNow integration.

How Enterprises Are Embedding Human-in-the-Loop AI into Automated Workflows

Discover how human-in-the-loop AI for enterprises reduces risk, improves accuracy, and drives responsible automation across complex workflows.

AI in Marketing Operations: How Enterprises Are Transforming Growth and ROI

Explore how AI for marketing operations drives ROI, automates campaigns, and unlocks growth with Hexaware’s AI-led marketing transformation solutions.

A Targeted Workday HR Transformation for a Standalone Energy Equipment Giant

See how Hexaware powered a Workday HR transformation—cutting hiring time by ~60%, processing 750K+ applications, and reclaiming 2,500+ hours yearly.

Multicloud Transformation for Apps and Data Center Consolidation

See how a global enterprise accelerated cloud migration, consolidated data centers, and reduced infrastructure costs by 32%.

How is AI being Used in Private Equity: From Productivity Tool to Strategic Edge

See how AI for private equity firms improves decision-making across sourcing, AI due diligence, value creation, and exits.

Telecom Data Analytics: Why Most Operators Are Still Underusing Their Biggest Asset

Discover how telecom data analytics helps operators improve customer experience, optimize networks, enable AI, and drive data-driven growth.

Real-Time Data Synchronization on AWS for Financial Capital Markets

Learn how a global financial services firm achieved real-time data synchronization on AWS, reducing latency by 70% with a scalable serverless architecture.

BPS Control Tower: A New Operating Model for Outsourcing

Learn how a BPS control tower helps enterprises govern complexity, align providers, and scale AI-enabled BPS services.

Outcome-based Mortgage Operations: The Shift From Effort to Impact

Mortgage back-office transformation: See how outcome-based mortgage operations helps lenders cut costs, reduce cycle times, and boost loan quality.

What’s Changed in Microsoft Fabric for Responsible AI at Scale

Responsible AI with Microsoft Fabric brings in governance, security, and compliance through OneLake Security, Fabric Data Agents, and Microsoft Purview.

Banking Servicing Automation Has Reached a Ceiling

Banks face a servicing automation ceiling. Redesign servicing around end-to-end resolution in banking to meet rising customer expectations.

Generative AI in Quality Engineering: Accelerating Test Design for a Big 4 Firm

See how Hexaware used GenAI with RAG to cut 2,700 monthly test design hours, saving $250K annually for a Big 4 firm across 7 LOBs.

The CoE Starter Kit Is Retiring. Will Your Power Platform Governance Adapt or Drift?

The CoE Starter Kit is being retired. Learn what PPAC covers, where it falls short, and how to govern Power Platform before a gap turns into a problem.

ISG Provider Lens® Ecosystem Partners Reimagined: How Hexaware is Leading the ServiceNow Excellence

ISG Provider Lens recognizes Hexaware as Leader in consulting, managed services, and innovation in the ServiceNow ecosystem partners study.