Global Capability Centers (GCCs)

Define your GCC’s vision and objectives with confidence. Benefit from comprehensive research, benchmarking, and analysis to identify the best talent and skill-labor locations. Plan your location, services, and scope with precision through detailed process mapping of as-is and to-be states. Prioritize tasks and create a strategic sprint plan that ensures measurable outcomes, agility, and long-term business success. 

Launch your GCC with confidence by leveraging expert guidance at every step. Make informed sourcing decisions and choose the right operational model to align with your strategic goals. With extensive relationships across markets in the US, UK, Eastern Europe, the Middle East, and Asia-Pacific, we help you seamlessly establish legal entities, secure leadership talent, and manage local compliance. Our GCC implementation expertise enables your organization to hit the ground running and achieve long-term success.

Build a thriving GCC by accessing a diverse, high-quality talent pool tailored to your operational needs. Leverage data-driven sourcing, AI-powered hiring, and strategic partnerships with recruitment agencies and academia to secure top-performing teams. Our dedicated resource management ensures seamless onboarding, payroll, and compliance with local labor laws, maintaining workforce scalability and agility. Utilize availability reports, gap analyses, and strong HR support, to confidently drive your talent strategy while meeting evolving business demands.

Ensure seamless GCC operations with comprehensive infrastructure support, workspace management, and robust security measures. Leverage efficient IT asset and service desk management to maintain reliability while optimizing employee experience through space management and vendor oversight. Safeguard operations with advanced physical and cyber security, incident management, and compliance monitoring. By focusing on operational continuity and safety, create a resilient, efficient workspace that fosters collaboration and aligns with your business objectives.

Enable your GCC to scale and thrive with proven best practices and frameworks. Optimize non-core functions to focus on strategic goals, while enhancing efficiency and innovation through specialized skills, advanced technologies, and automation. Strengthen operations with robust compliance frameworks and security measures, and adapt swiftly to changing demands with partnerships for market entry and co-development. Our GBS 2.0 solutions drive end-to-end transformation across data, processes, and technology, evolving shared services from cost centers to outcome-driven, innovation-focused operations.

Cultivate a growth-driven culture with customized learning programs, industry-specific training, and academic collaborations. Leverage GenAI accelerators and solutions to equip your GCC workforce with role-based, technical, and domain-centric training, ensuring seamless onboarding and alignment with business processes. Promote cultural alignment to reflect your organization’s vision and strategy. Retain and upskill talent through continuous learning programs, career development initiatives, reward programs, and cross-skilling opportunities.

Create world-class centers of excellence (CoEs) with a defined development blueprint and robust partnership frameworks. Collaborate on innovative, sustainable solutions that drive efficiency and elevate your GCC into a hub of industry-leading operational success. Transform your operations into a strategic advantage, fostering innovation and delivering measurable business impact.

Seamlessly manage mergers, acquisitions, or exits with expert guidance tailored to ensure strategic growth. From preplanning and due diligence to valuation, deal structuring, and integration planning, we enable smooth transitions and maximize financial outcomes. Our GCC solutions address operational, technological, and cultural integration while ensuring compliance and regulatory clarity. Post-transaction, we help you optimize operations, track synergies, and refine the GCC strategy, ensuring your GCC capitalizes on growth opportunities and achieves swift, profitable transitions.