Hexaware provides tailored IT solutions for retail and consumer services, fostering a new era of excellence through digital transformation.

Our Focus Areas

Redefining retail for growth and operational efficiency

Supermarkets

Blend online with brick-and-mortar retail for an engaging and unified shopping experience.

Convenience Stores

Drive omnichannel experiences and expansion of new channels, including digital payments.

Apparel & Footwear

Leverage latest technology and multi-tenant platform for an immersive experience.

Quick Service Restaurants

Automate processes, facilitate contactless delivery and rapid customization to meet unique needs.

Specialty Retailers

Drive personalized experiences while improving core supply chain capabilities through Automation and AI.

Consumer Packaged Goods

Transform and innovate to elevate the customer experience

Distribution

Forecast omnichannel demand and optimal transport routes

IT Solutions for Retail & CPG

Transform user experiences with seamless, engaging experiences at all touchpoints. Foster connections with personalization that elevate your brand and turn customers into evangelists. Transform relationships with exceptional experiences that add value and help drive competitive agility and sustainable growth. 

 

Reimagine your IT landscape by streamlining and enhancing business processes, driving efficiency, innovation, and optimized operations. Unlock your organization’s full potential with holistic technology transformation across the entire consumer/retail value chain for maximizing business value. 

Revolutionize your retail paradigm by leveraging predictive, actionable data insights to help identify new revenue streams and grow existing ones with margin improvements. Benefit from tangible business outcomes driven by AI and automation to become a thriving data-driven organization. 

 

Harness automation, analytics, and AI to overcome operational challenges, efficiently manage scale, and maintain seamless business operations. Embrace innovation for a future-ready retail landscape with Hexaware’s proprietary product engineering, cloud solutions, and automation tools.

IT Solutions for Retail & CPG

Retail & CPG Services Capabilities

  • Unified experience and digital self-service – Strategy, Design, Engineering
  • Omnichannel shoppable commerce
  • Micro personalization and localization
  • AR/VR-led remote assistance & virtual showrooms

  • Cloud transformation (Applications, Data and Infrastructure) 
  • AI/ML-led demand plan, assortments, replenishments, and allocations
  • OMS evaluation and Fitment 
  • Supply chain simulation, control towers
  • IoT-led smart routing, assets tracking, and preventive maintenance

 

  • Enterprise data hubs and hybrid platforms –  Visioning, strategic assessments, data engineering 
  • Retail Analytics and data science cloud 
  • Retail ML engineering and operations
  • Insights as a Service

  • Integrated technology and business operations
  • AI-enabled self-service for end users 
  • Context-aware persona-based support
  • Contact center transformation through next-gen technologies

Retail and Consumer Team Leaders

Kamal Maggon

Kamal Maggon

Retail and Consumer Leader

Ronojoy Guha

Ronojoy Guha

Retail and Consumer Expert

Ian Smith

Ian Smith

Retail and Consumer Expert

Poornalingam Sukumar

Poornalingam Sukumar

Retail and Consumer Expert

Priyank Jammar

Priyank Jammar

Retail and Consumer Expert

Carrie Decenzo

Carrie Decenzo

Retail and Consumer Expert

Embrace digital transformation.

Enhance customer satisfaction and optimize retail operations

Let’s Strategize Your Growth Story

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Embrace digital transformation.
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