Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
Whitepaper
Unlock the power of contact centers in retail! In an ever-evolving industry, where the retail landscape has transformed significantly, achieving the perfect customer experience is vital. Our whitepaper, “Transforming Retail Call Centers with Empathy: Enhancing Customer Experience and Driving Sales,” delves into the heart of this transformation.
As retailers adapt to changing consumer behaviors, our paper explores how modern contact centers move beyond service centers to become strategic assets. With data-driven insights and empathetic agents, they morph into brand ambassadors, ensuring customer trust and loyalty.
Hexaware’s thought leadership, drawn from years of experience, showcases how these centers can redefine retail success by enhancing revenues, reducing costs, and contributing to product development.
Take a step towards revolutionizing your customer experience by downloading the full whitepaper today.
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