Hospitality

Ensuring guests are delighted through enhanced personalized experiences

Hospitality IT Solutions

The influx of travelers and the ever-changing customer demographics has created a greater need for hospitality technology that can create a personalized guest experience from the very moment a reservation is made, till check-out. It is time for the hospitality industry to embrace digital transformation to keep up with the changing guest expectations and demands. The Digital era has brought modern technologies, that have enabled guests to have rich immersive and one-on-one personalized self-service experiences.

We understand that to succeed in today’s competitive world, the industry must adopt emerging hospitality IT solutions that are critical to solve complex problems and help hospitality companies take advantage of exciting opportunities faster than their competitors by offering immersive customer experiences and a wide array of self-service choices.

Hexaware has in-depth domain expertise and experience in delivering solutions and services in various areas for achieving higher operational efficiency, better guest experience and brand awareness. We deliver services and solutions to meet the needs of following segmented areas like Property Management, Content Management, Enterprise Applications, System Integration, System Migration, Enhancing Customer Experience leveraging Chatbots, AR / VR, Voice Technology, Sentiment Analytics etc. We have proven expertise in Guest Experience Transformation, Application Transformation Management, Legacy modernization, Product engineering, Digital Assurance (Independent Testing Services) & Infrastructure Management Services and Business Process Services to meet our customer needs.

Lines of Business

    Service Offerings

  • Application Transformation

    Application Transformation

    To help the Hospitality industry implement digital technologies and enhance the guest experience

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  • Digital Assurance

    Digital Assurance

    Testing services for Property Management systems, Guest Reservation systems, Loyalty and Enterprise applications

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  • Infrastructure Management

    Infrastructure Management

    Hybrid Cloud services and Application Monitoring to deliver a quality experience for every guest across the eco-system

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  • CXT

    CXT

    Creating an enriched customer experience with faster time to market by improving operational efficiencies, intimacy and advocacy

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