Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
Core banking solutions are software systems that manage essential banking functions like deposits, loans, payments, and customer accounts. Acting as the operational backbone, they enable reliable transactions, reporting, and integrations with general ledgers. Legacy core banking systems are traditional, decades-old platforms built to meet the needs of banks at the time of their implementation. While they are robust and dependable, legacy banking systems often rely on mainframe technology and lack the flexibility, scalability, and integration capabilities of modern core banking platforms. As a result, many financial institutions are exploring core banking system modernization to stay competitive in the fast-evolving financial landscape.
Legacy core banking systems come with some unique traits that set them apart from next-generation core banking systems. Here are a few key characteristics:
Mainframe-based Core Banking System Architecture: These legacy systems rely on traditional, monolithic mainframe technology. While this setup provides a solid foundation and reliability, it lacks flexibility and scalability.
Custom-built Solutions: A lot of older banking systems were tailored specifically for certain banks, which makes upgrading or connecting them to modern core banking platforms quite a challenge.
Batch Processing: Unlike the real-time processing we see in today’s systems, these legacy systems often depend on batch processing, which can cause delays in updating transactions.
High Maintenance Costs: Maintaining legacy systems is expensive due to outdated hardware, software, and reliance on specialized expertise.
Limited Integration Capabilities: Legacy systems lack APIs and other tools needed to connect with fintech solutions or cloud core banking platforms, hindering innovation.
These characteristics highlight the challenges of relying on legacy systems and the growing need for banking IT modernization.
Legacy systems pose several challenges, including high maintenance costs, limited flexibility, and difficulty integrating with modern applications. These systems often struggle with restricted data reporting, outdated security measures, and manual processes that hinder operational efficiency. Additionally, scalability constraints and remote access limitations can impact a bank’s ability to meet growing demands or adapt to hybrid working environments. These systems rely on outdated technology, making it difficult for banks to adapt to evolving customer expectations or rapidly deliver new products and services. This is why many institutions are prioritizing core banking system modernization to transition to more agile and customer-centric solutions.
Upgrading to next-generation core banking systems offers numerous benefits:
Legacy core systems excel in reliability and stability but fall short in adaptability and innovation. In contrast, next-generation core banking systems are built on scalable, cloud-native architectures, offering greater flexibility and agility. These modern platforms prioritize customer-centricity, cost efficiency, and future readiness, enabling banks to quickly adapt to market changes and launch new products. While legacy systems remain functional, their limitations push financial institutions toward modern core banking platforms to stay competitive in an evolving financial landscape.