The ISG Provider Lens™ Private/Hybrid Cloud – Data Center Services Quadrant Report 2025 UK stands as a definitive benchmark for organizations navigating the rapidly shifting landscape of cloud transformation. Each year, this respected report highlights the leading providers that are not just keeping pace with change but shaping it. This year, Hexaware has emerged as a leader in both the Midmarket and Large Accounts segments—a dual recognition, which we believe speaks volumes about our ability to scale, innovate, and deliver across diverse client needs.
The Hybrid and Private Cloud Solutions Market: A Landscape in Flux
The UK’s cloud adoption narrative in 2025 is no longer just about moving workloads to the cloud. It’s about crafting a hybrid ecosystem that balances performance, compliance, and cost with strategic agility. Organizations are increasingly adopting hybrid cloud solutions and private cloud solutions, driven by several core imperatives:
- Data sovereignty and regulatory compliance remain at the forefront. UK enterprises must navigate complex regulations governing where and how data is stored and processed. This necessitates robust private cloud infrastructures that offer granular control and security assurances.
- Agility and security are non-negotiable. Businesses demand environments that can respond swiftly to changing market conditions without compromising on robust cybersecurity standards.
- Cost optimization in the cloud is often the linchpin for tying these priorities together—cloud strategies must deliver measurable value without ballooning expenses.
Within this context, the midmarket segment is accelerating cloud adoption, often leveraging hybrid cloud models to gain enterprise-grade capabilities without excessive overhead. Large enterprises, meanwhile, are modernizing extensive legacy infrastructures, aiming to become nimbler and future-ready. ISG’s insights highlight a market increasingly defined by automation, AI in cloud management, and managed services—tools that amplify efficiency and enable providers to differentiate in an increasingly crowded space.
Future Trends Shaping Data Center and Cloud Services
As we look ahead, five key trends are crystallizing, each demanding that providers innovate and adapt:
AI and Automation
The shift from reactive to proactive management is underway. AI in cloud management enables predictive maintenance, anomaly detection, and automated remediation, reducing downtime and operational costs. This is not futurism—it’s happening now, changing how data centers operate at scale. For instance, we partnered with a global brewer to tackle a complex, fragmented technological landscape to achieve increased operational efficiency and rapid go-to-market times. Read this case study to learn the art of the possible with our Amaze® platform.
Edge Computing
The proliferation of IoT and real-time applications is driving edge computing integration. Providers that blend edge capabilities with core cloud infrastructure enable clients to process data closer to the source, reducing latency and unlocking new use cases. Take our client, a US asset management firm, as an example. They were battling fragmented EUC processes, including hidden business rules within the Visual Basic for Applications code and inefficient macro usage. We provided a comprehensive solution for EUC remediation for asset management to streamline and modernize their operations. Read the full case study to learn how our successful remediation of 100 EUCs, the recovery of lost knowledge, and improved automation resulted in significantly enhanced efficiency and 25% faster response times.
Sustainability
Sustainable data centers and energy-efficient operational practices are now baseline expectations. Providers embedding sustainability into their offerings are not just reducing carbon footprints; they are also aligning with client values and regulatory pressures. We have been advocating and working towards a greener future by embedding sustainability into every offering. Our sustainability services incorporate ESG integration, climate tech, and net-zero transition.
Security & Compliance
Cyber threats are evolving rapidly, and compliance requirements grow increasingly complex. Providers must offer dynamic, multilayered security frameworks capable of adapting to emerging risks and regulatory changes. Read this case study to learn how we partnered with a global furnishing major to write a remarkable success story of cloud security and compliance. Our technological prowess helped the client face security challenges with a forward-looking approach, ensuring a secure and compliant cloud environment.
Customer Experience
Speed and personalization define the customer experience today. Clients expect rapid deployments, flexible engagement models, and services tailored to their unique business contexts. Providers delivering this experience foster stronger partnerships and higher satisfaction. Read our ebook to see how leading brands have transformed their digital ecosystems with our cutting-edge solutions. From boosting customer engagement to driving measurable cost savings, our ebook is packed with real-world success stories and strategic insights.
Multi-Cloud Strategies and Cloud Transformation Services
Multi-cloud strategies are gaining traction among UK organizations. They allow them to leverage the strengths of multiple cloud providers while avoiding vendor lock-in and enhancing resilience. To support this shift, many turn to cloud transformation services—expert offerings that guide businesses through assessment, migration, and ongoing management of complex hybrid and multi-cloud environments.
Hexaware’s Leadership: Innovation Rooted in Action
We believe that Hexaware’s position as a leader in midmarket and large accounts reflects a clear strategic vision executed with unwavering commitment. Our approach is rooted in empowering clients through technology and partnership, delivering innovative and practical solutions.
- Our pioneering work in AI-driven automation transforms how cloud environments are managed, moving beyond manual interventions to predictive, self-healing systems. This reduces operational overhead and enhances reliability.
- Cloud-native transformations at Hexaware are designed for seamless migration and modernization, minimizing disruption while maximizing agility.
- Every engagement is underpinned by an agile delivery model, ensuring responsiveness and flexibility throughout the journey.
- We are committed to sustainable data centers and robust security, embedding these principles into every solution.
This customer-centric ethos results in demonstrable outcomes: accelerated time-to-value, measurable ROI, and long-term operational excellence. Hexaware’s early adoption of AI, commitment to sustainability, and robust security measures align directly with the cloud adoption trends of 2025 and the industry’s emerging demands.
How Hexaware Compares: A Clear-eyed Look at Competitors
Here’s how we see the leaders stacking up:
- Cognizant: Renowned for deep industry expertise and extensive cloud partnerships, Cognizant brings a global delivery capability. Yet, while Cognizant’s delivery is comprehensive, Hexaware distinguishes itself with unmatched agility, multi-cloud strategies, and a track record of fast-paced innovation.
- Accenture: With strategic consulting and global scale, Accenture is a force in transformation. However, Hexaware’s strength lies in its personalized, customer-first approach, delivering agility and intimacy that global giants struggle to match.
- HCLTech: A leader in automation and hybrid cloud management, HCLTech’s partner ecosystem is formidable. Still, Hexaware edges ahead in AI-powered managed services, translating automation into proactive, predictive operations.
- Logicalls: This provider shines with regional expertise and tailored offerings for niche markets. In contrast, Hexaware marries scalability with enterprise-grade delivery, serving a broader spectrum of needs.
- NTT Data: NTT Data offers global reach and a reliable operational backbone. While they excel in scale, Hexaware’s value proposition is rooted in flexibility, innovation, and accelerated speed to value.
Why Hexaware Stands Out: The Key Differentiators
We believe that what truly distinguishes Hexaware in this competitive landscape is a combination of strategic vision and operational excellence:
- Dual Leadership Across Segments: Hexaware’s recognition in both midmarket and enterprise categories underscores our capability to serve a wide spectrum of clients with equal effectiveness.
- Advanced Automation and AI Integration: Our services embed AI at their core, enabling proactive, predictive management that drives efficiency and reliability.
- Sustainability and Security by Design: We build green, energy-efficient operations and robust security frameworks into every solution, ensuring our clients meet today’s demands and tomorrow’s mandates.
- Accelerated Time-to-Value and Personalized Experience: Our agile methodologies and collaborative engagement models ensure faster deployments and solutions tailored precisely to client needs.
Setting the Benchmark for the Future
Hexaware’s position in the ISG Provider Lens™ Private/Hybrid Cloud – Data Center Services Quadrant Report 2025 UK is more than a recognition. According to us, it is a statement of intent. We are committed to empowering enterprises across the UK to harness the power of hybrid cloud solutions and private cloud solutions with confidence and clarity.
By combining cutting-edge AI-driven innovation, multi-cloud strategies, a relentless customer focus, and a deep commitment to sustainability and security, Hexaware is not just meeting the demands of today’s market—we are shaping what leadership looks like tomorrow. For organizations seeking a partner that delivers not only technology but meaningful transformation, Hexaware sets the benchmark. Together, we can navigate complexity, unlock new opportunities, and achieve outcomes that matter.
At Hexaware, we believe that the future belongs to those who act decisively, innovate continuously, and put their customers at the heart of every decision. The ISG report confirms that this approach is working, and we invite you to join us on the journey ahead.
