Insurance IT Services and Solutions

Hexaware’s GenAI solutions are live across the insurance value chain. Our medical summary agent streamlines underwriting by extracting key insights from records. A claims cause engine processes complex claims 55% faster with 50% higher throughput, while a reinsurance comparison tool cuts turnaround time by 50% and boosts broker productivity by 60%.

Powered by Agentverse™, Hexaware’s enterprise agentic AI platform enables insurers to build, deploy, and orchestrate domain-trained AI agents across the value chain. Its three-tier model spans task, process, and role-based agents, while a meta brain ensures unified operations, proactive decision-making, and built-in governance and compliance.

Hexaware’s industry consultants help insurers rethink growth, product, distribution, cost, and digital strategies. Using proprietary frameworks and diagnostic tools, we assess maturity, identify gaps, guide build-vs-buy decisions, and define future-ready operating models that enhance efficiency, customer experience, and data-driven decision-making.

Our industry cloud experts bring deep experience across Guidewire, Duck Creek, and Socotra, along with leading hyperscalers like AWS, Azure, and Google Cloud. Combined with our metadata-driven migration platform and solutions, we help insurers optimize processes, reduce costs, accelerate product launches, and adapt quickly to evolving needs.

Hexaware analyzes end-to-end processes to identify bottlenecks, redundancies, and improvement areas. We design and implement solutions using automation, analytics, and digital technologies to streamline operations, reduce costs, improve transparency, and enable faster, data-driven decision-making across the enterprise.

Hexaware helps insurers harness data to improve underwriting, claims, and customer engagement. We design robust data strategies, implement advanced analytics, and apply AI to generate actionable insights. From predicting customer behavior to optimizing pricing and detecting fraud, our solutions enable smarter decisions and sustained competitiveness.

Hexaware enables insurers to deliver seamless, personalized experiences across the policy lifecycle. We design digital-first journeys from onboarding to claims, using data and modern technologies to anticipate needs, enable proactive support, and deliver intuitive omnichannel self-service that strengthens long-term relationships.

Hexaware modernizes legacy systems with value-driven solutions that improve IT and business KPIs. Powered by RapidX®, we map dependencies, assess code, and define transformation paths. Using six approaches—Rehost, Replatform, Rearchitect, Rebuild, Replace, Run—we reduce risk, boost performance, and future-proof operations.

Hexaware provides end-to-end support for insurance front-, middle-, and back-office applications. Our AI-driven, risk-mitigated transitions ensure smooth handovers, while self-healing systems powered by AIOps improve efficiency. Backed by strong SLAs, we keep applications reliable, scalable, and aligned with evolving business needs.

Hexaware helps insurers navigate evolving regulatory and security requirements through comprehensive assessments and strategic frameworks. Our solutions strengthen compliance readiness, mitigate operational risks, and protect sensitive data while ensuring organizations remain aligned with global regulatory standards and industry best practices.

Hexaware helps insurers transform finance operations by automating processes, strengthening internal controls, and generating regulatory-compliant reports. Using automation and advanced technologies, we improve reporting accuracy, efficiency, and compliance while reducing manual effort, accelerating close cycles, and lowering operational overhead.