Case Study
The client is a family-owned facilities management services company in the UK, providing integrated facilities services across a range of sectors, with clients spread over 50 countries.
The client relies on Hexaware for 24/7 helpdesk support services, end-to-end workplace device lifecycle management, and IT infrastructure support, hosted in the client’s data centers and public cloud. A large majority of their employees were using legacy operating systems (Windows 7 and older).
The client wanted to:
Hexaware’s risk-free Windows 10 migration strategy modernized the workplace with automation, expert execution, and zero downtime for remote users.
Key Features
Hexaware successfully migrated all planned user devices to Windows 10 within the planned timelines. All users received their devices with no loss of official and personal data. Through best practices and excellent automation enablement, Hexaware was able to deliver the project at 12% lower costs than what the client had originally estimated.
Hexaware’s Windows 10 migration solution enabled workplace modernization for the global facilities management company, successfully migrating legacy systems to Windows 10 with zero errors in 90 days, enhancing OneDrive adoption, and addressing remote workforce challenges through Windows 10 migration services, Windows 10 upgrade automation, cloud migration services, Windows 10 migration strategy, and IT helpdesk automation, resulting in 12% cost savings and no data loss.
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