Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
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Hexaware Distinguished as a Leader in the ISG Provider Lens™ Salesforce Ecosystem Partners US 2023 Quadrant Report
Hexaware recognized as a Leader by ISG for Salesforce Implementation and Managed Application Services Midmarket in 2023, highlighting its innovation, industry expertise, and comprehensive cloud solutions.
April 3, 2023
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The Information Services Group (ISG), a global technology research and advisory firm that provides market intelligence, advisory services, and technology insights, has named Hexaware a leader in Salesforce Implementation Services for Core Clouds Midmarket and Managed Application Services for Midmarket in their ISG Provider Lens™ Salesforce Ecosystem Partners US 2023 Quadrant Report.
As a leading provider of cloud-based Software as a Service (SaaS) application systems, Salesforce’s expansion into industry clouds elevates the need for implementation services, facilitating seamless customer experiences and promoting digital transformation.
The report provides business and IT decision-makers with insights into service providers’ strengths and weaknesses, along with a distinct positioning of providers by segment, based on their competitive advantages and portfolio appeal. Hexaware’s comprehensive product and service offerings, strong market presence, and competitive position have earned it a spot among the Leaders in the report. The company’s product portfolio and competitive strategy are well-positioned to succeed in the markets covered by the study. Additionally, Hexaware is recognized for its innovative strengths and competitive stability.
For Implementation Services for Core Clouds Midmarket, Hexaware’s strengths include its North Star Consulting framework, deep industry expertise, mobile enablement via the Lightning platform, and notable Salesforce Partner Navigator achievements.
For Managed Application Services for Midmarket, Hexaware offers a comprehensive and modern AMS service offering for Salesforce, with continuous integration and development. Its Tensai® platform drives ITSM optimization and automation, while health assessments and data quality management tools ensure application quality. Hexaware’s full-service portfolio includes pay-per-service options such as incident management, SLA management, and automation objectives, among others.
Hexaware Recognized as a Leader in the Provider Lens™ Salesforce Ecosystem Partners US 2023 Quadrant Report for Implementation Services for Core Clouds Midmarket
“Hexaware has strong Salesforce implementation capabilities covering all transformation phases.” – Rainer Suletzki
Hexaware Recognized as a Leader in the Provider Lens™ Salesforce Ecosystem Partners US 2023 Quadrant Report for Managed Application Services for Midmarket
“Hexaware provides highly efficient and reliable application services for Salesforce.”– Rainer Suletzki
To know more about Hexaware’s Salesforce offerings, please click here.
