Life Sciences and Healthcare
Connect with a Life Science and Healthcare Lead
Digital-First for Human-Centric Healthcare Experiences
Hexaware’s comprehensive solutions for life sciences and healthcare organizations enhance every phase of the healthcare journey, from clinical trials to patient care. Focusing on digital transformation, we help clients overcome challenges and improve patient health outcomes. Watch this video to see how Hexaware uses cutting-edge technology to improve patient services, impacting every aspect of the human experience.
Empowering Breakthroughs, Enhancing Every Human Experience
Our Focus Areas
Making a difference across the entire healthcare ecosystem.
Life Sciences, Pharma and Biotech
Elevate R&D, optimize operations, and maximize market impact.
Healthcare Payers
Streamline claims, improve member experiences, and enable data-driven decisions.
Healthcare Providers
Enhance patient care, optimize workflows, and adapt to evolving healthcare demands.
HealthTech
Unlock the power of health data and technology and drive digital transformation.
Rely on our Life Sciences & Healthcare Services to:
Turn to our secure, customizable, HIPAA-compliant platforms to elevate patient care and enhance supply chain management for seamless delivery of personalized therapies.
Leverage the world’s first industry data sciences cloud, co-engineered by us. Trust our experience and proprietary life sciences and healthcare solutions to accelerate your data migration and cloud transformation journeys.
With our expertise and state-of-the-art life science and healthcare solutions, elevate your clinical trial processes and outcomes to greater heights.
Deploy tailored websites, strategic marketing campaigns, seamless data integration, and efficient automation to improve patient engagement and growth.
Automate your entire customer value chain, spanning patient engagement, clinical trials, commercial operations, and enterprise services, to achieve significant leaps in efficiency.
Foster collaboration between healthcare professionals and patients by leveraging our pioneering expertise in developing the world’s first FDA-approved digital medicine system. This innovation enables your organization to transform patient engagement and achieve exceptional outcomes.
Deploy our comprehensive digital transformation strategy, leveraging AI/ML, data analytics and platforms like Workday, Salesforce, Veeva, and Azure, to transform to a future-ready digital ecosystem.
Implement our advanced life sciences and healthcare solutions to enhance efficiency and effectiveness in quality management, ensuring the highest standards and compliance.
Rely on our Life Sciences & Healthcare Services to:
Our Capabilities
We empower life sciences, healthcare, and pharmaceutical companies to navigate the complex landscape of Cell and Gene Therapies (CGT) with ease. Our suite of proven accelerators and services is designed to expedite the development, manufacturing, and commercialization of both autologous and allogenic stem cell therapies for CAR-T and gene editing treatments. From streamlined patient tracking to efficient supply chain management, we ensure the successful development and delivery of advanced therapies, ultimately improving patient outcomes and reducing operational complexities.
Hexaware’s Clinical Data Automation as a Solution (CDAaaS), powered by PointCross’ Xbiom™ platform, is designed to automate and streamline the collection, standardization, review, and submission of pre-clinical and clinical datasets. With advanced features such as the Metadata Repository (MDR), Clinical Data Repository (CDR), eData Validator, Clinical Co-Pilots, and comprehensive SDTM, ADaM, and TFL workflows, CDAaaS empowers Clinical & R&D IT teams to enhance efficiency and drive innovation.
We provide secure and scalable cloud solutions for healthcare and life sciences, enabling organizations to derive valuable insights, improve patient care, and drive innovation. This helps unlock the full potential of your healthcare data for better outcomes and informed decision-making.
We offer comprehensive tools and processes to manage and monitor quality across operations, ensuring adherence to regulatory requirements and industry best practices. Through our quality and compliance solutions, we help you stay compliant and uphold the trust of both patients and stakeholders.
We enable pharma companies and healthcare providers to foster meaningful connections with patients through personalized communication, interactive tools, and seamless patient care experience. Our human-centric patient engagement solutions offer personalized healthcare that enhance patient satisfaction and improve adherence to treatment plans, leading to better healthcare outcomes.
We help organizations modernize their IT infrastructure, optimize business processes, and enable agile, data-driven decision-making. We help drive business evolution through initiatives such as legacy modernization, contact center optimization, and data transformation.
We help optimize commercial strategies, harnessing the latest digital technologies and strategies for marketing, sales, and customer engagement. This enables efficient market access, improved brand performance, and increased profitability in a rapidly evolving industry landscape.
We harness the capabilities of GenAI, automation, and AI-driven insights to optimize operations, elevate decision-making, and boost efficiency. Our focus extends across the entire healthcare value chain, encompassing both administrative tasks and clinical processes. This leads to a significant reduction in operational expenses, enabling zero-cost transformation through a sustainable cost optimization approach.
We empower life sciences and healthcare companies to create and refine state-of-the-art products and solutions that cater to the ever-changing market demands. By integrating creativity, technology, and in-depth industry knowledge, we foster innovation, help expand technology investments and expedite product launches, enhancing overall business performance.
Hexaware offers comprehensive end-user solutions, including service desk, desktop support, IT service management, and consulting. Our solutions leverage AI and cloud capabilities to help organizations reduce costs and increase productivity while offering frictionless service to their end-users.
Partnering with Industry Leaders for Your Success
Forging strategic alliances to guarantee world-class solutions for exceptional patient outcomes
Case Studies
Insights
June 11, 2024
Accelerating Pharma Commercial Success: Strategic Use Cases of Generative AI in Pharma
Whitepaper
December 8, 2023
Leveraging AI and Digital Technologies to Establish Compassionate-cognitive Contact Centers in Healthcare
Whitepaper
Life Sciences and Healthcare Team Leaders
Vijayalakshmi Raj
Healthcare & Life Sciences Leader
FAQs
Hexaware is a trusted IT partner for life sciences and healthcare organizations seeking to modernize operations, accelerate research, and enhance patient outcomes through digital transformation.
We offer:
- Deep domain expertise across clinical trials, regulatory compliance, provider workflows, and patient engagement
- AI-powered IT solutions tailored for the unique needs of pharma, medtech, payers, and providers
- Cloud transformation, data interoperability, and digital automation to streamline operations and reduce costs
- Intelligent analytics that empower better decision-making and real-world evidence generation
- Flexible engagement models and rapid delivery to meet evolving business and compliance needs
Whether you’re aiming to improve R&D efficiency or build next-gen patient-centric platforms, Hexaware delivers scalable, secure, and future-ready IT solutions for life sciences and healthcare.
Generative AI is rapidly transforming healthcare IT by streamlining operations, boosting clinical productivity, and enhancing patient engagement.
According to recent McKinsey research, 85% of healthcare leaders are exploring or implementing GenAI, with early use cases focused on:
- Administrative automation (e.g., claims processing, documentation)
- Clinical productivity (e.g., AI-assisted diagnostics)
- IT infrastructure optimization
- Improved patient and member engagement
Most organizations are adopting GenAI through partnerships with IT providers and hyperscalers to accelerate impact. Early adopters report positive ROI and faster implementation at scale, positioning GenAI as a key enabler of digital transformation in healthcare.
Cloud solutions offer significant value for life sciences and healthcare (LSHC) organizations by enhancing scalability, efficiency, innovation, and patient care.
Here are the key benefits:
- Scalability & Flexibility: Easily scale infrastructure to meet demand while optimizing IT costs.
- Improved Patient Experience: Enable real-time access to data, telehealth, and remote monitoring for more personalized care.
- Operational Efficiency: Automate workflows like billing, claims, and scheduling to reduce errors and speed up processes.
- Data Centralization: Cloud-hosted EHRs and imaging systems ensure seamless, real-time access across teams.
- Faster Innovation: Support clinical trials, AI/ML tools, and data analytics for accelerated drug development and research.
- Security & Compliance: Meet HIPAA and other regulatory requirements with encryption, access controls, and audit logs.
- Integration Ready: Easily connect with existing EHR and medical systems via APIs to avoid silos.
- Collaboration: Break down departmental silos and drive cross-functional collaboration for better outcomes.
In short, cloud solutions help LSHC organizations become more agile, innovative, and patient-focused—while ensuring compliance and cost efficiency.
IT is revolutionizing clinical trials by making them faster, smarter, and more patient-centric. Here’s how:
- Remote Monitoring & Data Collection: Digital tools and connected devices enable real-time data capture from patients at home, reducing clinic visits by up to 40%.
- Improved Patient Experience: Digital platforms streamline participation, reduce burden, and boost retention—key for diverse and inclusive trials.
- AI & Automation: AI tools like AIDA accelerate event detection, data analysis, and reporting, improving accuracy and reducing manual workload.
- Faster Data Management: Standardized data infrastructure speeds up database locking and regulatory submissions, shortening trial timelines.
- Cost & Sustainability Gains: Virtual visits and automation lower trial costs and environmental impact.
By combining AI, cloud, and digital health solutions, IT helps deliver safer, faster, and more effective clinical trials.
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