• Hexaware is a banking IT services partner delivering large-scale transformation. 
  • Its focus areas span payments, digital banking, retail banking, and lending and mortgages. 
  • Capabilities draw on AI, fintech ecosystems, data platforms, and deep domain experience. 
  • Hexaware helps banks cut costs and deliver personalized experiences. 

Hexaware delivers banking IT services through large-scale transformations, powered by AI, fintech ecosystems, data platforms, and deep domain experience.

How Can Banks Scale Digital-first Growth

Banking technology solutions help banks modernize the full value chain to support faster execution, better decision-making, and more consistent customer experiences. Hexaware delivers this through a pre-built agentic AI ecosystem—Agentverse™, platform engineering, digital transformation, fintech integration, AI-led delivery, and ongoing run and optimization services.

Banking Focus Areas

Transforming banking IT services through targeted solutions and customer-centric innovation. 

Payments

See how Hexaware redefines payments for efficiency and security. Streamline processes to enhance customer experiences in an evolving digital landscape.

Digital Banking

Embark on your digital transformation journey with our experts. Combine technology and human touch for customer-centric innovation.

Retail Banking

Elevate retail banking with fintech collaborations. Reimagine experiences through AI-driven decisions, frictionless onboarding, and innovation.

Lending and Mortgages

Overcome lending challenges with ease. Capitalize on data, personalize offerings, and master risk assessment for optimized revenue and accelerated growth.

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Client Impact Series: Banking Technology Solutions

Unlock next-level banking with Hexaware’s AI, data, and fintech-powered solutions. Discover how we’ve helped leading banks accelerate growth, cut costs, and deliver secure, personalized experiences—driving measurable impact across payments, lending, and digital banking. 

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The Impact You Can Expect

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To keep pace with rapidly evolving market demands and fierce digital competition, banks are seeking swift and innovative solutions to revolutionize their offerings and enhance customer experiences. Hexaware’s Banking as a Service (BaaS) and plug-and-play model help overcome these challenges effectively. We enable rapid app development through strategic partnerships, ensuring exceptional customer experiences and helping banks outshine their digital competitors.

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Deliver faster, more consistent service experiences across channels with AI-native servicing embedded into customer and operational workflows. Banks can improve responsiveness, streamline case handling, reduce manual effort, and scale support efficiently while enhancing customer satisfaction, employee productivity, and service quality. The result is a more agile organization that can adapt to changing customer expectations without increasing operational complexity.

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In the pursuit of reshaping customer experiences and driving exponential growth, banks find it difficult to drive fintech innovation. Hexaware Banking’s solution enables fintech collaborations and pioneering technologies, resulting in seamless onboarding, smart reconciliation, and AI-driven decision-making that accelerates innovation. Embrace our banking IT solutions to not only keep up with the fintech revolution but to lead it.

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Capitalizing on fragmented data securely poses a significant challenge for banks aiming to maximize revenue. Hexaware offers a transformative solution through a unified data platform that boosts hyper-personalized offerings, enables risk assessment, and drives revenue acceleration. Fuel your business growth while maintaining data integrity and security.

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To maximize revenue, banks need to enhance their cross-selling and up-selling strategies with precision and predictive accuracy. Hexaware’s solution leverages cutting-edge AI/ML Ops to decode multidimensional customer data. Elevate your revenue potential by deploying dynamic, impactful cross-selling and upselling tactics that resonate with customers’ evolving needs. 

Our Banking IT Services Capabilities

Unlock greater agility and innovation with our Banking as a Service (BaaS) solutions. Our plug-and-play model blends technology and customer-centricity to streamline core processes, accelerate change, and adapt quickly to market dynamics—delivering flexible operations, consistent customer journeys, and excellence in digital banking services.

Enable banking transformation through seamless fintech integration. We bring together partners and platforms to simplify onboarding, leverage AI for smart reconciliation, and power data-driven decisions, reshaping customer experiences while accelerating innovation.

Improve lending outcomes with AI embedded across origination, underwriting, servicing, and risk assessment. AI-native lending helps banks make faster credit decisions, personalize offers, strengthen portfolio performance, and create more efficient lending operations.

Reimagine your bank with an end-to-end digital banking transformation. We guide you through strategy and execution, integrating modern platforms with customer-centric design to modernize experiences, improve agility, and build a sustainable foundation for continuous innovation.

Go beyond transactions by embedding banking into daily life. Our approach delivers frictionless interactions and personalized offerings that elevate customer experiences, deepen engagement, and make banking a natural part of customers’ lifestyles.

Unlock growth by monetizing data, while maintaining integrity and security. Our unified data platforms help break silos, ensure governance, improve risk assessment, enable hyper-personalization, and convert insights into new revenue opportunities with speed and confidence.

Banking Solutions

Hexaware PaymatiX™

Hexaware PaymatiX, a cloud-native platform, generates powerful insights across the cards and payments ecosystem. It provides a one-stop solution for data ingestion, validation, transformation, analytics, visualization, and decision sciences. 

EUC Remediation

Turn uncontrolled spreadsheets, macros, and desktop tools into governed workflows through end-user computing (EUC) remediation. Identify high-risk EUCs, determine the best treatment path, and transition them into sustainable operating models.

Banking Partnership Ecosystem

Joining forces with leading fintech, cloud, and software partners to deliver outcomes.

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Banking Team Leaders

Balamurugan Kannan

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Leader

Sathish Thiruvenkataswamy

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Leader

Peter-Jan van de Venn

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Expert

Venkatesan Ranganathan

LinkedIn

Expert

Gaurav Jain

LinkedIn

Expert

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Frequently Asked Questions

Hexaware supports core banking modernization by leveraging AI-driven platforms like PaymatiX™ for real-time insights and data-first governance, Amaze® for modernization, Tensai® for automation, and RapidX® for software development engineering. These solutions enable banks to streamline operations, enhance compliance, and adopt cloud-native architectures, ensuring scalability and agility while staying competitive in a rapidly evolving financial landscape.

Banks modernize core systems without downtime by adopting phased migration strategies, leveraging cloud-based platforms, and using automation to minimize disruptions. Hexaware’s expertise in reengineering processes ensures seamless transitions, enabling banks to maintain uninterrupted services while upgrading to modern, scalable systems.

Banks use AI to analyze customer data, identify patterns, and predict preferences, enabling personalized product recommendations. AI-driven tools like virtual assistants and chatbots also enhance customer engagement, making cross-sell opportunities more effective by delivering tailored solutions in real time.

Banking as a service (BaaS) allows banks to deliver core capabilities—such as payments, accounts, and lending—through modular, API-driven platforms. These services can be embedded into partner ecosystems, enabling faster product launches, flexible scaling, and integration with third-party applications without rebuilding core infrastructure.

Speed improves when banks use pre-integrated platforms, reusable components, and fintech partnerships to reduce build time. By combining configurable products with agile delivery models and shared data layers, banks can test, deploy, and iterate offerings quickly without waiting on large-scale system changes.

Banks prefer specialist IT partners like Hexaware for their deep domain expertise in payments, cards, mortgages, and trade finance. Hexaware combines next-gen technologies, scalable models, AI-first delivery, and a focus on measurable outcomes, making it a trusted partner for banking transformation.

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