Banking IT Services and Solutions

ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

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Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

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Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

A banking IT services partner, Hexaware designs, modernizes, and operates banking platforms across payments, digital banking, lending, treasury, and corporate banking.

How Can Banks Scale Digital-first Growth

Banking technology solutions help scale digital-first growth by aligning technology, operations, and customer experiences across the enterprise. Hexaware delivers this through AI orchestration, an agentic AI ecosystem, market intelligence, analytics, fintech integration, and domain expertise that support better decisions, faster execution, and efficient operations.

Banking Focus Areas

Transforming banking IT services through targeted solutions and customer-centric innovation.

Payments

See how Hexaware redefines payments for efficiency and security. Streamline processes to enhance customer experiences in an evolving digital landscape.

Digital Banking

Embark on your digital transformation journey with our experts. Combine technology and human touch for customer-centric innovation.

Retail Banking

Elevate retail banking with fintech collaborations. Reimagine experiences through AI-driven decisions, frictionless onboarding, and innovation.

Lending and Mortgages

Overcome lending challenges with ease. Capitalize on data, personalize offerings, and master risk assessment for optimized revenue and accelerated growth.

Treasury Management

Optimize liquidity with AI-powered forecasting. Gain real-time visibility into cash positions, identify surpluses and deficits, and maximize yield with actionable insights.

Corporate Banking

Strengthen treasury and transaction banking with AI-driven insights. Manage liquidity, mitigate cross-border risk, and improve credit decisions with ML-powered forecasting.

The Impact You Can Expect

To keep pace with rapidly evolving market demands and fierce digital competition, banks are seeking swift and innovative solutions to revolutionize their offerings and enhance customer experiences. Hexaware’s Banking as a Service (BaaS) and plug-and-play model help overcome these challenges effectively. We enable rapid app development through strategic partnerships, ensuring exceptional customer experiences and helping banks outshine their digital competitors.

In the pursuit of reshaping customer experiences and driving growth, banks often struggle to scale AI across the enterprise. Hexaware’s AI orchestration framework helps accelerate adoption by enabling well-orchestrated AI deployment and fintech collaboration. The result is more efficient processes, faster innovation, and a stronger foundation for turning emerging technologies into measurable business value.

Capitalizing on fragmented data securely poses a significant challenge for banks aiming to maximize revenue. Hexaware offers a transformative solution through a unified data platform that boosts hyper-personalized offerings, enables risk assessment, and drives revenue acceleration. Fuel your business growth while maintaining data integrity and security.

Deliver faster, more consistent service experiences across channels with AI-native servicing embedded into customer and operational workflows. Banks can improve responsiveness, streamline case handling, reduce manual effort, and scale support efficiently while enhancing customer satisfaction, employee productivity, and service quality. The result is a more agile organization that can adapt to changing customer expectations without increasing operational complexity.

To maximize revenue, banks need to enhance their cross-selling and up-selling strategies with precision and predictive accuracy. Hexaware’s banking IT solutions leverage cutting-edge AI/ML Ops to decode multidimensional customer data. Elevate your revenue potential by deploying dynamic, impactful cross-selling and upselling tactics that resonate with customers’ evolving needs.

Our Banking IT Services Capabilities

Unlock greater agility and innovation with our Banking as a Service (BaaS) solutions. Our plug-and-play model blends technology and customer-centricity to streamline core processes, accelerate change, and adapt quickly to market dynamics—delivering flexible operations, consistent customer journeys, and excellence in digital banking services.

Enable banking transformation through seamless fintech integration. We bring together partners and platforms to simplify onboarding, leverage AI for smart reconciliation, and power data-driven decisions, reshaping customer experiences while accelerating innovation.

Improve lending outcomes with AI embedded across origination, underwriting, servicing, and risk assessment. AI-native lending helps banks make faster credit decisions, personalize offers, strengthen portfolio performance, and create more efficient lending operations.

Reimagine your bank with an end-to-end agentic AI-driven digital banking transformation. We guide you through strategy and execution using our AI orchestration framework, integrating modern platforms with customer-centric design to modernize experiences, improve agility, and build a sustainable foundation for continuous innovation.

Go beyond transactions by embedding banking into daily life. Our approach delivers frictionless interactions and personalized offerings that elevate customer experiences, deepen engagement, and make banking a natural part of customers’ lifestyles.

Unlock growth by monetizing data, while maintaining integrity and security. Our unified data platforms help break silos, ensure governance, improve risk assessment, enable hyper-personalization, and convert insights into new revenue opportunities with speed and confidence.

Banking Solutions

AI Orchestration Framework

Identify high-impact AI opportunities with a structured assessment of business processes, capabilities, and value streams. Prioritize investments, evaluate operational impact, and build a clear roadmap for scaling AI adoption.

Agentic Market Data Platform

Turn macroeconomic data into faster, more informed banking decisions. Gain AI-generated insights, fully cited forecasts, and timely alerts to strengthen treasury, lending, risk, and portfolio decisions with greater speed, clarity, and confidence.

Vibe Analytics for Banking

Gain context-aware answers from banking data through natural-language queries. Uncover trends, identify opportunities, and access persona-based insights in minutes, helping business and technology teams make faster, more informed decisions.

Zero License for Banking

Reduce software complexity by replacing workflow-heavy applications with agentic execution. Streamline onboarding, KYC, reconciliations, and compliance processes while lowering license costs, reducing manual effort, and accelerating operational outcomes.

Hexaware PaymatiX™

Hexaware PaymatiX™, a cloud-native platform, generates powerful insights across the cards and payments ecosystem. It provides a one-stop solution for data ingestion, validation, transformation, analytics, visualization, and decision sciences.

EUC Remediation

Turn uncontrolled spreadsheets, macros, and desktop tools into governed workflows through end-user computing (EUC) remediation. Identify high-risk EUCs, determine the best treatment path, and transition them into sustainable operating models.

Banking Team Leaders

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Balamurugan Kannan

Leader

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Sathish Thiruvenkataswamy

Leader

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Peter-Jan van de Venn

Expert

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Venkatesan Ranganathan

Expert

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Gaurav Jain

Expert

Frequently Asked Questions

Hexaware supports core banking modernization by leveraging AI-driven platforms like PaymatiX™ for real-time insights and data-first governance, Amaze® for modernization, Tensai® for automation, and RapidX® for software development engineering. These solutions enable banks to streamline operations, enhance compliance, and adopt cloud-native architectures, ensuring scalability and agility while staying competitive in a rapidly evolving financial landscape.

Banks modernize core systems without downtime by adopting phased migration strategies, leveraging cloud-based platforms, and using automation to minimize disruptions. Hexaware’s expertise in reengineering processes ensures seamless transitions, enabling banks to maintain uninterrupted services while upgrading to modern, scalable systems.

Banks use AI to analyze customer data, identify patterns, and predict preferences, enabling personalized product recommendations. AI-driven tools like virtual assistants and chatbots also enhance customer engagement, making cross-sell opportunities more effective by delivering tailored solutions in real time.

Banking as a service (BaaS) allows banks to deliver core capabilities—such as payments, accounts, and lending—through modular, API-driven platforms. These services can be embedded into partner ecosystems, enabling faster product launches, flexible scaling, and integration with third-party applications without rebuilding core infrastructure.

Speed improves when banks use pre-integrated platforms, reusable components, and fintech partnerships to reduce build time. By combining configurable products with agile delivery models and shared data layers, banks can test, deploy, and iterate offerings quickly without waiting on large-scale system changes.

Banks prefer specialist IT partners like Hexaware for their deep domain expertise in payments, cards, mortgages, and trade finance. Hexaware combines next-gen technologies, scalable models, AI-first delivery, and a focus on measurable outcomes, making it a trusted partner for banking transformation.

Banking IT Services and Solutions

Banking Focus Areas

The Impact You Can Expect

Our Banking IT Services Capabilities

Banking Solutions

AI Orchestration Framework

Agentic Market Data Platform

Vibe Analytics for Banking

Zero License for Banking

Hexaware PaymatiX™

EUC Remediation

Banking Partnership Ecosystem

Case Studies

Insights

Generative AI in Banking: The Future of Personalized Services

Banking Team Leaders

Frequently Asked Questions

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