Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
Client Testimonial
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With a complex operating environment, Emaar, a leading multinational real-estate development firm, struggled to obtain measurable insights into customer behavior.
Emaar has established 15,000 buildings and manages over 1.6 billion square feet of prime commercial, residential, retail, and hospitality space. Based in the United Arab Emirates, they currently operate in 36 markets with 6,600 employees and a revenue of $7 Bn.
Hexaware delivered a highly optimized platform by harnessing the potential of Salesforce Sales and Service Cloud. This helped Emaar revamp its Lead to Cash and customer service processes for better business outcomes. The transformation process involved consolidating region-specific sales and service orgs and carrying out Salesforce CRM Migration. As a result, they were able to automate complex tasks, reduce Total Cost of Ownership (TCO), accelerate time-to-market, and improve overall user and customer experience.