Web-Based Audit Tool Replacing Legacy Platform for Improved User Experience

Client

A Big 4 Professional Services Firm

The client is a global provider of tax and audit services, seeking to modernize its audit processes. With rising inefficiencies in managing audit content, the firm required a compliant and scalable audit solution to ensure consistency and performance.

Challenge

Outdated Desktop Tool and Operational Inefficiencies

The client faced major roadblocks in audit management due to its legacy platform:

• Delays in accessing audit content across networks
• Limited offline functionality reduced flexibility for auditors
• Reliance on non-standardized processes weakened compliance and consistency

Solution

Web-Based Audit Tool on Azure Cloud Services

Hexaware developed a modern, browser-based audit tool to replace the outdated legacy application. Built on Azure cloud services, the solution improved efficiency, reliability, and scalability.

Solution Highlights

• Developed a web-based version of the audit tool to enable legacy platform replacement with higher scalability and reliability
• Built 17 support tools to strengthen admin tasks, improve audit management, and integrate applications for unified functionality
• Incorporated offline capabilities and a content retrieval mechanism to ensure faster access to audit content
• Upgraded the presentation layer with a responsive design for seamless performance across devices
• Enabled concurrency, centralized logging, and audit trail maintenance
• Optimized service call interactions for system responsiveness and improved user experience

Benefits

Delivering Modern and Scalable Audit Management

The new web-based audit tool enabled a future-ready audit environment, improving access and functionality across global teams:

• Improved the content-retrieving mechanism
• Enhanced service call interaction and responsiveness
• Delivered improved user experience with HTML5 standards and best practices

Summary

By modernizing its audit tool with a web-based architecture, Hexaware helped the client achieve legacy platform replacement, seamless audit content access, and consistent performance. The new audit solution, built on Azure cloud services, transformed global audit management with reliability and scalability at its core.

Looking to modernize your audit processes with a web-based audit tool? Visit our Tax, Audit & Accounting Technology Solutions page to get started.