Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
Introducing Hexaware’s next-generation speech and text analytics solutions. This standalone tool redefines customer experiences without the hassle of integration.
Our solution pinpoints core issues, analyzes sentiment, and streamlines calls, making it the ultimate tool for elevating customer service. It ensures compliance, boosts agent performance, and clarifies every conversation.
Transformative Insights
Our contact center speech analytics analyzes customer interactions to identify challenges, revolutionize processes, and unlock the true potential of your business. Extract insights from customer sentiment and operational metrics to enhance customer satisfaction and reduce average handling time (AHT), turning interactions into opportunities.
Empower Your Agents
With post-call insights, from sentiment analysis to conversation dynamics, unlock a wealth of knowledge that fuels agent productivity and performance.
Benefits
Connect with us and step into the future. Improve customer interactions with Hexaware’s speech and text analytics solution.