Hexaware Technologies CEO, Srikrishna aka Keech talks to Phil Fersht, CEO and Chief Analyst, HfS Research on the company’s exciting future outlook. Keech shares his perspectives on being disruptive with clients, by priding ourselves of knowing customer and breaking the silos between BPO and technology.
He shares his grand vision of digital labour, and the company’s growth strategy centred around automation, cloudification and transforming customer experiences. Keech concludes with his outlook for creating an industry for the generations to come. Listen to the recording.
