On the journey to create a successful experience, the first step is a digital blueprint. Our experts provide the necessary guidance to deliver a world-class outcome. 

Turn to our Blueprints for:

Before you start out on your digital transformation journey, find out if the payoff will be worth the investment. Let our seasoned strategists apply their expertise and help you chart the best path forward.

Disjointed customer experiences lead to disappointing business results. Aligning all of your experiences, however, can be harder than it seems. Our experts help you methodically consider each touchpoint and track each interaction against key goals so your brand value shines through to your customers.

Planning for the future involves knowing where you need to go and how to best get there. We’ll help you modernize your infrastructure and make it possible to maintain the optimum level of technology to bring your brand experiences to life.

It’s impossible to plan for a bigger and better tomorrow if you don’t know what it’s going to take to get there. Tap into our expertise to help you uncover what you need and the best plan to bring it to life.

In today’s competitive landscape, leveraging Artificial Intelligence (AI) across your entire business is essential. However, determining the most effective areas for its implementation can pose a challenge. Our experts help demystify AI and offer tailored plans or workshops to collaborate with your team, ultimately creating a strategic Gen AI roadmap designed specifically for your business.

Turn to our Blueprints for:

Our Digital Strategy Capabilities

A good enterprise architecture strategy provides the foundation on which to build the rest of your digital experience. Whether it’s a bespoke solution or ready-made software, our strategy will create a holistic plan for your digital ecosystem that provides the efficiency, flexibility, and scalability needed to reach your technology goals.

A great strategy anticipates needs at every stage of the journey, including those of employees and users. Our strategy prioritizes your employees, their unique challenges, and how to best enable them to deliver five-star service. We also facilitate understanding and empathy with your users, helping you step into their shoes to truly understand how to drive ease of use and loyalty.

A meticulous product strategy ensures that your final solution is aligned with business goals, fits with your brand, meets customers’ needs, is competitive in the marketplace, will integrate seamlessly into your business, and is scoped appropriately to your resources. Our product experts help you put all these pieces together into a manageable plan.

Analytics is key to ensuring your organization is empowered to assess, measure, and adjust your overall digital strategy to meet business goals. Our analytics plans take out the guesswork and enable data-driven decision making and successful business outcomes.

Without a plan, your company’s content can quickly become disjointed. Our strategists help you put together a clear and comprehensive content strategy that allows your brand to thoughtfully deliver the right message, to the right people, at the right time.

In the always-online world, making sure your digital experience aligns with a resonant and differentiated brand position increases your customer’s trust. We help you build or refine a brand that can carry you into the future.

Tools, Accelerators and Ways of Working

North Star Workshop

 

Uncover what ultimate success means for your customer and business. Develop a plan to move toward that goal in our collaborative workshop.

Friction Report 

 

Use AI/ML to analyze and synthesize thousands of reviews and uncover what really drives positive and negative consumer sentiment.

Digital Traction Model

 

Our proprietary Digital Traction Model (DTM) is the scaffolding on which we build the digital transformation that fuels your growth.

ROI Modeling

 

Efficiently allocate your resources so that you can effectively deliver value to your organization.

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Strategy Team Leaders

Stephen Hartgers

Stephen Hartgers

Digital Blueprint Leader

Jared Kelleher

Jared Kelleher

Digital Blueprint Expert

Brandon Ashcraft

Brandon Ashcraft

Digital Blueprint Expert

Krista Park

Krista Park

Digital Blueprint Expert

Alexandra de Jardine

Alexandra de Jardine

Digital Blueprint Expert

Additional Areas of Digital & Software Focus

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