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Disrupting F&A Operations

Traditionally finance and accounting outsourcing has been considered as one of the means to purely drive down labor cost. However, the current economic headwinds and increased customer demand are changing the paradigm. Today’s clients look for Smart Operations in their third party service provider engagements. We bring together a unique amalgamation of business operations transformation best practices, subject matter expertise, smart technology and data analytics to deliver smarter Finance and Accounting outsourcing engagements to our clients. We migrate and transform the client-based processes through incremental inclusion of automation with best practices to deliver a transformed Finance function to our clients. With over 14 years of experience delivering Finance and Accounting operations, we combine our deep domain expertise with our Digital F&A initiatives to enable benchmarked finance operations for our clients. Through our Smart Operations construct, we deliver significant benefits to our clients viz. improved Straight Through Processing (STP) levels, enhanced productivity and accuracy, reduced AHT and TAT levels thereby improving key metrics like DSO, DPO and days to close and reducing the overall cost of operations. We provide a complete transformation roadmap to our clients offering guaranteed savings upfront, thereby putting our skin in the game.

One of the first movers in embracing innovation & automation, we boast of ready Robotics & Digital Augmentation solutions like Automated Invoice Processing, Billing Automation, Auto Cash Application, Vendor Portal, Vendor Maintenance BOT, Auto General Ledger and Bank Reconciliations, to name a few. Our Digital Solutions or the Intelligent Automation Suite includes automated point solutions, advanced BPM, Robotic Process Automation, Machine Learning and Business Intelligence & Reporting purpose-built for the F&A environment.

Our digital transformation methodology ensures optimal automation combined with our domain expertise to deliver future-ready, agile and resilient finance Shared Services Centers (SSC) to our customers. Our Digital Managed Service model wherein end-to-end F&A processes are delivered leveraging an optimal mix of Robotic, Digital Solutions & Human Resources, transfers the transformation risk to Hexaware making us accountable for efficient process output.

Leveraging industry leading home-grown & partner analytics solution for SSC & Enterprise Performance Management, we provide data visualization dashboards that report metrics like STP rates, order cycle time, supplier level deviation, improvement of working capital and so on, thereby benchmarking the SSC performance against the industry to help our customers achieve performance augmentation on a continual basis. We also provide business insights to our customers in a simple and intuitive manner to help them understand their current & past performance, predict future performance and make smarter decisions.

We service across the entire gamut of F&A processes covering Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R) and Financial Planning & Analysis processes through our “Smart Operations” program.

Financial Planning & Analysis processes

Benefits Delivered

Benefits Delivered

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