Global Business Services (GBS) 2.0

Our extensive experience covers the full spectrum of finance and accounting services including vendor setups, invoice processing, payments, credit analysis, collections, cash application, deductions, financial close, financial planning and analysis, and treasury. As your trusted partner for finance outsourcing and transformation, we leverage 360–degree transformation, advanced analytics, and reporting to drive improvements across your bottom line, top line, liquidity, working capital, controls, and compliance.

Our comprehensive range of HR services spans the entire value chain, including employee data management, talent acquisition, compensation and benefits administration, payroll processing, learning management, and employee engagement services. With significant experience in background verification, we support some of the largest background verification companies in the world. Through the application of sophisticated transformation levers and advanced analytics within HR processes, we facilitate substantial enhancements in critical HR performance indicators, including employee satisfaction indices, turnover rates, and retention metrics.

Our sales operations expertise includings item master management, quoting, pricing, order management, sales returns, sales service, credit notes, ship and debit, and warranty management. Our targeted transformation and analytics services drive significant improvements in sales operations metrics, including sales cycle time reduction, quote-to-order conversion rate, order processing accuracy, lead conversion rate, and customer churn rate.

Our procurement services encompass vendor management, spend management, contract management, and tactical and strategic procurement, including policy design and category management, to drive substantial savings across spend categories. Leveraging transformation solutions and comprehensive spend analytics, we deliver improvements in procurement metrics such as procurement cycle time, contract compliance rates, supplier performance, and cost reduction.

Our executive administration services streamline organizational operations, managing calendar appointments, documents, and communication efficiently. We ensure seamless coordination, from scheduling meetings and handling confidential information to arranging travel and overseeing task progress. With expertise in event planning and office logistics, we support organizations with a comprehensive suite of administrative solutions tailored to their specific needs.