Gen AI Content and Marketing Operations

Hexaware’s content hub offers a holistic approach, surpassing traditional agency models. Our gen AI-led content solutions reduce the effort in content creation, expand content discovery and reach, and moderate the content for safe consumption. We tackle end-to-end content optimization needs, streamlining processes, reducing costs, and creating audience-centric content for diverse markets.

Hexaware’s interactive learning service transforms the employee learning experience through customized e-learning content and gamifying both content and assessments. With our solutions, you can engage and educate your workforce in a dynamic and effective manner, ensuring that learning becomes an interactive and enjoyable journey.

Our social media command center acts as a vigilant guardian of your brand’s reputation. We closely monitor, listen to, and analyze customer sentiment across social channels to help maintain and elevate your brand’s value. The insights we gather from social conversations enable you to run proactive campaigns, build brand loyalty, and swiftly address customer concerns.

Hexaware’s catalog management offering is designed to streamline your product information across multiple platforms. We focus on creating, maintaining, and updating product information to ensure consistency, accuracy, and comprehensiveness in digital product catalogs, letting you offer customers a seamless and trustworthy shopping experience.

Unlock the power of your customer data with Hexaware’s customer data operations. We empower you to drive increased sales and customer retention by effectively managing and facilitating the utilization of customer data. Our AI-based framework creates a consolidated 360-degree customer view, enriching your operational efficiency and enhancing customer experiences.

Leveraging the power of gen AI, Hexaware’s comprehensive suite of trust and safety services acts as your shield against online risks. Our advanced content management services encompass generative AI content moderation, online reputation management, ratings and reviews, content tagging, ad operations, and user identity protection. With gen AI at the core, we guarantee that you can deliver not only safe but also intelligent and secure content experiences to consumers. Rest assured, your digital presence is fortified by cutting-edge technology and safeguarded by our innovative solutions.

Step into the future of commerce with Hexaware’s live commerce offering. Our end-to-end solution transforms every aspect of live commerce, from interactive live chat sessions to influencer interactions. The result? Increased revenue and amplified brand loyalty.