Our client, a prominent player in the hi-tech sector, ventured into the short video app space and faced challenges managing a surge in content uploads, including a significant proportion of unsafe material. To tackle issues like content organization, tagging, and compliance with global regulations, Hexaware implemented a trust and safety operations center with an AI-driven approach. By integrating technology and human moderators, we enhanced content moderation, labeling, and tagging. The result was improved productivity, accuracy, and employee experience, leading to a safer and more efficient platform.
Explore how our solution positively impacted the client’s platform performance and safety in our detailed case study.
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