Enabling Intelligent Automation CoE for a leading European Insurance Provider

Hexaware’s automation expertise helped a leading European insurance provider to bring in automation to enhance their customer and employee experience massively and streamline business operation. Leveraging our experience in process automation, we developed a Center of Excellence that has been critical in automation adoption at an enterprise level. Being the sole automation partner of choice, we have over 11 bots live in the customer environment and have 15 in the pipeline currently. A few benefits delivered to the client are:

• Reduced processing time by 96%
• Process quality scores stood at 98.9%
• 100% process standardization and automation

Read how we are moving towards 'Intelligent Operations', where technologies such as Machine Learning and Robotics Process Automation will bring in enterprise transformation.

To know more about our strategic offering - Hexaware’s Intelligent Process Automation Service (HiPAS) and used cases, Click here.