Hexaware Ranks in the Top 10 on HFS Employee Experience Services 2020 Rating

November 25, 2020


Mumbai, November 25, 2020 – Hexaware Technologies Ltd, a Leading Global IT Consulting & Digital Solutions provider, announced that it has featured in the Top 10 on HFS ‘Employee Experience Services 2020’ Report across a criterion of Innovation, Execution and Voice of the Customer. Evaluation of the client satisfaction index resulted in high scores for flexibility, adaptability, and accommodation, enabling Hexaware to rank on #3 in the Voice of the Customer category.

“Hexaware has proven to be a tried and trusted partner for clients, as highlighted by its Voice of the Customer performance in this Top 10 report. Its noted ability to flex and adapt to meet client needs will act as the backbone for their continued growth” stated Phil Fersht, CEO and Chief Analyst, HFS Research.

The HFS report mentioned Hexaware as a provider with a strong history and depth in HR services, pushing into the experience arena. The report also stated that Hexaware had an opportunity to bridge the gap between conveying core HCM and HR systems capabilities and marketing its ability to deliver customized experience services and solutions.

Prasan Prabhakaran, SVP, Global Head, Enterprise Solutions, Hexaware Technologies, commented, Enterprises can no longer rely on traditional models of Employee Engagement, we have embarked on a journey to co create employee experience that will redefine outcomes.  “Our Platform seeks to address the white spaces in today’s HRIT landscape, by taking journey-based approach with employee being at the centre of universe.” 

Hexaware’s objective of providing a seamless digital employee experience with its ‘Anywhere Employee’ platform will help the organization deliver tailored customer experiences and cater to the clients’ strategic requirements.

About HFS

The HFS mission is to provide visionary insight into major innovations impacting business operations, including automation, artificial intelligence, blockchain, Internet of things, digital business models, and smart analytics. HFS defines and visualizes the future of business operations across key industries with our Digital OneOffice™ Framework.

HFS influences the strategies of enterprise customers to help them develop OneOffice backbones to be competitive and to partner with capable services providers, technology suppliers, and third-party advisors.

Read more about HFS and our initiatives on www.HFSresearch.com or follow @HFSResearch

About Hexaware

Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services. Our focus lies on taking a leadership position in helping our clients attain customer intimacy as their competitive advantage. Our digital offerings have helped our clients achieve operational excellence and customer delight by ‘Powering Man Machine Collaboration.’ We are now on a journey of metamorphosing the experiences of our customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘AUTOMATE EVERYTHINGTM, CLOUDIFY EVERYTHINGTM, TRANSFORM CUSTOMER EXPERIENCESTM.’  We serve customers in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Hi-Tech & Professional Services (Tax, Audit, Accounting and Legal), Travel, Transportation and Logistics. We deliver highly evolved services in Rapid Application prototyping, development and deployment; Build, Migrate and Run Cloud solutions; Automation-based Application support; Enterprise Solutions for digitizing the back-office; Customer Experience Transformation; Business Intelligence & Analytics; Digital Assurance (Testing); Infrastructure Management Services; and Business Process Services.

Hexaware services customers in over two dozen languages, from every major time zone and every major regulatory zone. Our goal is to be the first IT services company in the world to have a 50% digital workforce. Learn more about Hexaware at  https://www.hexaware.com

Safe Harbor Statement:

Certain statements in this press release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

For more information contact:
Sreedatri Chatterjee
Hexaware Technologies Limited
>Tel: +91 900 426 3405
E-mail: sreedatric@hexaware.com