March 29, 2017
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NelsonHall has assessed and evaluated Hexaware’s proposition against demand for RPA & AI services in the Banking sector, and has identified Hexaware as a Leader in the RPA Focus market segment. The RPA Focus market segment reflects Hexaware’s ability to meet future client requirements as well as delivering immediate benefits to banking clients with a specific focus on RPA, as distinct from AI, capability.
Hexaware delivers RPA and AI from within its Business Process Services unit, and employs a proprietary engagement model called Digital Managed Services to deliver customer benefits, while retaining the risk of automation. Through this model, Hexaware takes on the operation of a business process, learns and progressively automates, while guaranteeing target state pricing from the start of the relationship.
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