Bank of Sydney, Hexaware Partner for Tech Operations

December 14, 2021


Hexaware and Bank of Sydney announced a new strategic partnership to transform the Technology Operations for the Bank’s future growth. Hexaware will consolidate the bank’s Technology Operations from multiple service partners into a centralised operating model across Core Banking, Integrations, Network and End User Experience Operations.

The partnership will leverage the latest AI and ML models in Tensai® and Amaze® platforms to drive the Bank’s new paradigms of enterprise agility, efficiency and experience. The partnership will lay the foundation of a robust and resilient target operating model for the Bank that allows it to constantly evolve and create new products and services to optimize its customer experience.

Chris Chew, Chief Technology Officer, Bank of Sydney, commented, “I am delighted to announce our partnership with Hexaware as Bank of Sydney’s new service provider for Managed Network, Core Banking and Service Desk functions. Hexaware is a truly innovative organisation, and I look forward to leveraging their capabilities as we continue to transform our technology operations.”

Amalesh Mishra, Geo Head APMEA, Hexaware said, “Both born digitals and rapid digital adopters are constantly disrupting the Banking and Financial Services space. Hexaware is excited about its collaboration with Bank of Sydney that leverages its portfolio of Mobiquity, Amaze® and Tensai® to reimagine the Bank’s Technology Operations and help create a bank for the future.

We welcome the opportunity to work closely with such forward looking leadership at the Bank and have no doubt that we will satisfy the Bank’s stakeholders in the short and long run.”

Check out our digital transformation offerings for Banking here.

About Bank of Sydney

Bank of Sydney is an Australian Authorised Deposit-taking Institution (ADI). They are fully compliant with ASIC, AUSTRAC and all other regulatory and prudential requirements, while being a proud member of the Australian Banking Association (ABA). The bank aspires to grow by transforming its Digital presence and forging strong relationships with customers and community groups who are looking for a more personal and rewarding banking experience.

About Hexaware

Hexaware is a global IT services company empowering businesses worldwide to realize digital transformation at scale and speed. Our three-pronged strategy of Automate Everything®, Cloudify Everything® and Transform Customer Experiences® endeavors to drive human-machine collaboration for solving complex business problems. We enable future-ready organizations and market leaders to create lasting business value by helping them offer touchless immersive customer experiences through full-cloud enablement, digital product engineering and extreme automation.

We serve customers in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Hi-Tech & Professional Services (Tax, Audit, Accounting and Legal), Travel, Transportation and Logistics. We deliver highly evolved services in Rapid Application prototyping, development and deployment; Build, Migrate and Run Cloud solutions; Automation-based Application support; Enterprise Solutions for digitizing the back-office; Customer Experience Transformation; Business Intelligence & Analytics; Digital Assurance (Testing); Cloud Management Services; and Business Process Services.

We believe technology is a magical thing, and our purpose is to create smiles through great people and technology. Headquartered in New Jersey for North America, London for Europe and Sydney for the Asia Pacific, Hexaware services customers in over two dozen languages from every major time and regulatory zone.

Learn more about Hexaware at

Safe Harbor Statement

Certain statements in this press release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. 

For further information please contact:

Sreedatri Chatterjee
Deputy General Manager, Corporate Communications, Hexaware
Tel: +91 900 426 3405