Hexaware has been recognized as a Representative Vendor in the 2023 Gartner® Market Guide for Hyperautomation Service Providers Report*1. Hexaware is among the select group of 18 vendors mentioned in the report. We believe this recognition highlights our focus on industry-specific hyperautomation solutions that drive both business and IT automation.
In a rapidly evolving landscape, where Gartner projects that “by 2025, 70% of enterprises in all industries will have engaged digital business model transformation services to implement analytics-driven business decisions and management capabilities,” our holistic approach to automation, we feel, is a significant differentiator. By orchestrating capabilities across multiple technologies, we deliver impactful business outcomes powered by partnerships with leading providers like Microsoft, Amazon Web Services (AWS), Google, Automation Anywhere, UiPath, ServiceNow, and others.
Our offerings encompass an end-to-end model, including process mining, discovery, and the setup of intelligent automation centers of excellence (COEs). Along with partners like Celonis, ProcessGold, and Kryon, we also conduct tool-based process assessments and discovery, enabling clients to adopt intelligent automation seamlessly across the enterprise.
At the core of Hexaware’s approach is tensai®. Our integrated platform provides comprehensive automation capabilities that span technology and business operations. Designed to optimize operations and enhance user experiences, tensai® focuses on three key dimensions: agility, efficiency, and experience. Leveraging a broad array of digital tools—from robotic process automation (RPA) to advanced AI technologies like generative AI, cognitive OCR, machine learning, natural language processing, speech recognition, and image analytics—we provide a cohesive, technology-driven solution to meet the diverse needs of modern businesses across 12 key sectors.
*Gartner clients can read the 2023 Gartner Market Guide for Hyperautomation Service Providers report here.
1Gartner, Market Guide for Hyperautomation Service Providers, By Gunjan Gupta, Cathy Tornbohm, Arthur Villa, 30 November 2023.
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