Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
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Hexaware Named Leader in Three Quadrants in the ISG Provider Lens™ Digital Engineering Services 2024 U.S. Quadrant Report
May 7, 2024
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– ISG named Hexaware, TCS, Accenture, Cognizant, Capgemini, and Infosys Leaders in its 2024 US report.
– Hexaware led three quadrants: Design and Development, Customer/User Engagement, and Platform Services.
– RapidX® and Amaze® frameworks power Hexaware’s digital products and platform services.
– Hexaware’s CX solutions use Gen AI-powered experiences for hyper-personalization and efficiency.
Information Services Group (ISG), a leading global technology research and advisory firm, recognized Hexaware as a leader in Design and Development (Products, Services and Experiences), Integrated Customer/User Engagement, and Platform and Application Services in the ISG Provider Lens™ Digital Engineering Services 2024 U.S. Quadrant Report. Some of the top service providers who have been called out as Leaders in the report are – Hexaware, TCS, Accenture, Cognizant, Capgemini, and Infosys.
The Digital Engineering Services report dives into how businesses are using digital technologies to transform their operations and improve customer experiences. It highlights the impact of AI, digital twins, and virtual prototyping in streamlining processes and reducing risks across the value chain. The adoption of mobility, big data, AI, and predictive analytics further enhances visibility and reliability.
ISG has named Hexaware a Leader in the Design and Development (Products, Services and Experiences) Quadrant. Here, Hexaware stands out in the design and development space, owing to its impactful digital products created by blending exceptional talent, domain expertise, and innovative frameworks such as RapidX® and Amaze®.
ISG has also named Hexaware a Leader in Integrated Customer/User Engagement quadrant where they highlighted that Hexaware designs its CX solutions to use Gen AI-powered experiences, offering hyper-personalization and efficiency through analytics.
For the Platform and Application Services quadrant, Hexaware again has been named a Leader. Hexaware’s platform and application services aim to accelerate digital modernization through innovative platforms that automate and enhance the software development life cycle.
Every acknowledgment highlights Hexaware’s expertise in digital engineering, driving transformative experiences.
Hexaware Named a Leader in Design and Development (Products, Services and Experiences) in the ISG Provider Lens™ Digital Engineering Services 2024 US Quadrant Report
“Hexaware leads in innovation-focused design in challenging verticals, ranging from BFSI to mining.”
— Tapati Bandopadhyay
Hexaware Named a Leader in Integrated Customer/User Engagement in the ISG Provider Lens™ Digital Engineering Services 2024 US Quadrant Report
“The solutions aligned with Hexaware’s commercial, pricing and operating models supporting digital services are attractive for cost-conscious U.S. clients.”
— Tapati Bandopadhyay
Hexaware Named a Leader in Platforms and Application Services in the ISG Provider Lens™ Digital Engineering Services 2024 US Quadrant Report
“Platforms such as RapidX® from Hexaware accelerate digital platformization and uberization initiatives for rapid strategic value to clients.”
