Hexaware Named a Sample Vendor in the 2026 Gartner® Hype Cycle™ for Managed IT Services

Hexaware Technologies has been named a Sample Vendor for AI-augmented application management services (AMS) in the Gartner® “Hype Cycle™ for Managed IT Services, 2026,” published by Gartner, Inc. on July 27, 2026, and authored by analysts Nathan Davie and Jess Aggio.

Hexaware’s Perspective

We believe our inclusion in this report reflects the same AI-first delivery model we bring to our own IT support services and IT management services, pairing agentic AI managed services with human oversight through platforms like Agentverse™ and Tensai® to keep managed IT support responsive as client environments scale. As the managed IT services market moves toward converged, AI-driven delivery, we see this as consistent with the direction we have been taking with our own clients.

Gartner, Hype Cycle for Managed IT Services, 2026, Nathan Davie, Jess Aggio, 27 July 2026.

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