Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
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Hexaware named a Leader in Application Maintenance Services and Continuous Testing and Rising Star in Agile Development in the ISG Provider Lens™ Next-gen Application Development & Maintenance (ADM) Services 2020 U.S. Quadrant Study
January 12, 2021
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ISG (Information Services Group) — a leading global technology research and advisory firm known for its deep industry and technology expertise and world-class research and analytical capabilities — named Hexaware a Leader in the Application Maintenance Services – Midmarket/Niche and Continuous Testing – Midmarket and Expert Consulting quadrants for the U.S.
The IT company is also recognized a Rising Star in Agile Development for the U.S.
According to ISG, Application Maintenance Services encompasses end-to-end managed services covering Application Support and Maintenance functions. This quadrant also includes niche providers that have specialized in selected technologies (programing languages, frameworks or platforms) or niche packaged applications. Hexaware was named a U.S. Leader in this category due to its model-led delivery and broad set of proprietary tools.
The analyst comment in the report states, “Hexaware’s strength lies in its broad range of tools, accelerators and platforms the company developed as a part of its innovation mandate. Proprietary assets such as TALOS, JUMBO and CAP (Continuous Assurance Platform) boost Hexaware’s continuous testing services and make it an ideal choice for continuous testing for clients.” These innovative assets address autonomous testing, testing lifecycle management, multi-channel and data (ETL) test automation, microservices testing and industry-specific research.
The Agile Development quadrant assesses capabilities of a provider to deliver tangible results using various Agile methodologies with respect to its overall application development practice. Hexaware was named a U.S. Rising Star in this category due to its robust distributed scaled Agile model, and its focus on the learning and collaboration-related initiatives that enable its modern delivery approach.
Hexaware Named U.S. Leader in Application Maintenance Services – Midmarket/Niche
“Hexaware’s model-led delivery along with its broad set of proprietary tools for different areas of application management services make the company a leader in AMS.”
Hexaware Named U.S. Leader in Continuous Testing – Midmarket and Expert Consulting
“Hexaware’s strength lies in its broad range of tools, accelerators and platforms the company developed as a part of its innovation mandate. Proprietary assets such as TALOS, JUMBO and CAP (Continuous Assurance Platform) boost Hexaware’s continuous testing services and make it an ideal choice for continuous testing for clients.”
Hexaware Named U.S. Rising Star in Agile Development
“Hexaware’s focus on its distributed scaled Agile model, learning initiatives and collaboration-related initiatives make it a Rising Star.”
