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Optimizing Patient-Centric Care

Healthcare providers have to play the role of responsible enablers to fulfil the present-day demands of patient-centric care. The major challenges that providers face include the inability to integrate patient experience as part of clinical interactions, reduce paperwork, facilitate remote health, help patients follow care plan and practice self-care.

To drive proactive engagement, healthcare providers must ensure patients enjoy original and rewarding Patient Experience, both inside as well as outside the hospital. Patient-centric care allows all members of the care team to collaborate and realize the Triple Aim of Healthcare of excellent patient satisfaction, lower costs and better population health outcomes.

The Business Need of the Hour

Integrate excellent patient experience into all interactions the patient has across the continuum of care, driving clear and measurable outcomes.

Do you know that when providers continuously engaged with patients recovering post-heart surgeries, they experienced a drop in readmission rates by almost 30% and a major increase in patient satisfaction index.


  • CarrotCube

    Hexaware, a global powerhouse in strategic, digital and technological services and consulting, has collaborated with Salesforce to launch CarrotCube, a new-age integrated Patient Engagement platform.

    Keeping the patient at the center and gathering a 360-degree understanding of the person, CarrotCube helps users achieve and maintain their medical and wellness goals. The feature-packed platform actively engages with the entire care community through robust digital features in compliance with HIPAA and HITECH requirements. Know more at CarrotCube – Patient Engagement Platform.

  • Revenue Cycle Management

    Get faster payments, optimize revenue, manage denials and obtain efficiencies. Know more at Revenue Cycle Management.

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