Streamlining Deployment & Infrastructure Through DevOps Automation for a Leading Professional Services Firm

Client

One of the “Big Four” accounting firms, this global professional services firm sought to modernize its deployment and provisioning processes through DevOps automation while managing over 35 applications.

Challenge

The client faced significant obstacles that hindered operational efficiency:

Manual Provisioning: Installation provisioning required 8–10 days, delaying project timelines and increasing workload.

Lengthy Deployment: Deployments relied on long, manual procedures, leading to frequent errors.

Challenging Environment: The diverse range of tools and sensitive applications led to confusion and decreased productivity.

Tracking Difficulties: Limited clarity around project deliverables and challenges in tracking development progress.

Solution

Hexaware implemented an automation-driven solution using modern tools and methodologies to tackle the client’s challenges:

1. Azure DevOps Pipeline Automation: Automated pipelines were created using playbooks, ARM Templates, and PowerShell scripts for efficient provisioning and deployment.

2. Role-Based Deployment Automation: Enabled role-based deployment for streamlined processes and better role clarity across teams.

3. Infrastructure Automation: Cloud provisioning automation reduces manual intervention and improves consistency.

4. Containerized Application Deployment: Adopted containerization, following agile methodology, to ensure scalability and faster deployments.

Benefits

Hexaware’s automation-powered solutions led to remarkable improvements for the client:

• 30% reduction in deployment errors.
• 40% improvement in release cycles.
• 25% decrease in operational costs.
• 20% improvement in resource utilization.
• 50% reduction in manual provisioning time.

Summary

Hexaware partnered with one of the largest professional services firms to transform their deployment and provisioning processes. By leveraging Azure DevOps, infrastructure automation, and containerized deployments, Hexaware reduced provisioning time, minimized errors, and achieved faster release cycles. Through these efforts, the client experienced better operational efficiency, reduced operational costs, and improved resource utilization.