Facing challenges with vendor performance and operational inefficiencies, a prominent US-based fitness club provider turned to Hexaware for a transformative solution. Hexaware introduced a scaled agile framework, seamlessly integrating Agile DevOps practices and a dedicated steering committee. This holistic approach overhauled the client’s processes, fostering alignment across business units, enhancing transparency, and driving innovation. The result was a revitalized organization, positioned for increased agility and improved service quality.
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