ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Whitepaper

Reimagining Customer Experience in the Automotive Industry With Digital and Data

With the pervasiveness of mobile devices, high-speed internet and social media, the customers have evolved and are sophisticated in their buying preferences. The major part of a customer’s buying journey takes place even before they walk into an automobile dealership as prospects use internet – dealership sites, review forums, automotive communities – as a vital research tool to guide their purchase decisions.

At the core of these changes is the convenience that customers have come to expect across other industries like retail, banking, insurance etc., in their day-to-day life.

The White Paper elaborates on some of the important pillars that are enabling automotive customer experience transformation.