ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Whitepaper

Insurance Legacy Modernization: Why AI Alone Is Not Enough

Explore why insurance legacy modernization requires structured modernization, human oversight, and engineering rigor beyond AI-led code conversion.

Insurance legacy modernization is not simply a technology refresh or a code conversion exercise. Legacy insurance ecosystems are deeply interconnected socio-technical systems shaped by decades of evolving business rules, integrations, workflows, regulatory requirements, and undocumented operational knowledge.

This whitepaper explores why legacy modernization in insurance requires far more than AI-driven automation. It examines the structural, architectural, operational, and compliance complexities hidden within core insurance system modernization initiatives, and why oversimplified modernization approaches often create new technical and operational risks.

The whitepaper also highlights where AI in Insurance modernization delivers meaningful value, including dependency mapping, application discovery, documentation generation, testing acceleration, and assisted code generation, while emphasizing that AI alone cannot replace engineering discipline, domain expertise, governance, and human-in-the-loop decision-making.

Further, we discuss Hexaware’s RapidX^®, a structured modernization AI platform and framework that combines AI acceleration, engineering rigor, domain expertise, and governance to support large-scale insurance legacy system transformation initiatives.

For insurers pursuing a long-term digital transformation strategy, this whitepaper provides a grounded perspective on balancing modernization speed with correctness, resilience, scalability, and operational confidence.

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