Hexaware’s intelligent process automation services, powered by Tensai® for Operations, boost efficiency, cut costs, and drive growth with tailored solutions.

Rely on Intelligent Business Process Automation to:

Are you grappling with an excessive volume of contracts from across the globe, causing delays in customer onboarding? Hexaware’s solution, powered by Tensai®, revolutionizes your contract management and client onboarding processes, ensuring a super-fast experience through machine learning (ML), robotic process automation (RPA), and cognitive optical character recognition (OCR).

Is your company struggling with fragmented departmental automation efforts, resulting in duplicated investments and failed initiatives? Hexaware’s Center of Excellence (CoE) expertise provides a strategic solution. We help you establish a centralized team to oversee all intelligent automation initiatives, creating a factory model where bots are systematically evaluated, automated, approved, and governed. This approach drives automation projects towards your organization’s common automation goals.

Unsure about your automation practices’ effectiveness? Hexaware, leveraging Tensai® for Operations, benchmarks against industry best practices, assesses automation pace, aligns methods with peers, and offers tailored recommendations. Tensai® for Operations initializes, scales, and reduces costs while analyzing automation maturity.

Rely on Intelligent Business Process Automation to:

Leverage Our Intelligent Automation Capabilities

Hexaware offers expert guidance, strategic roadmaps, and tailored strategies to assist clients in achieving their goals, mitigating risks, optimizing operations, and enabling well-informed decision-making. Our advisory services encompass:

  • Intelligent automation assessment and consulting
  • Proof of concept development
  • Center of excellence establishment
  • Automation maturity analysis

By utilizing our Tensai® for Operations platform, Hexaware’s assesses company processes, identifies automation opportunities, selects appropriate technologies, and designs customized solutions. Our skilled professionals ensure a seamless transition from planning and testing to full-scale deployment, monitoring, and ongoing optimization. Our implementation services include:

  • Intelligent automation implementation
  • License procurement and deployment
  • Staff augmentation services

Hexaware’s process automation based on the Tensai® framework includes bot management and support services. These services ensure that your bots/solutions remain efficient, up-to-date, and aligned with your evolving business needs, ultimately enhancing customer interactions and user experiences. These services include:

  • Bot management and support for clients
  • Operational and transactional analytics provision

Tools, Accelerators, and Operational Strategies

AI/ML Platforms

 

Hexaware harnesses the power of AI/ML platforms like DataRobot, Enate, Alteryx, HyperScience, and Indico Data to infuse intelligence into our automation solutions. These platforms enable us to implement machine learning algorithms and cognitive capabilities that further enhance our clients’ automation efficiency and decision-making prowess.

Automation Platforms

 

We leverage various automation platforms to streamline business processes, including Automation Anywhere, UiPath, Blue Prism, WorkFusion, AntWorks, Power Automate, Pega, and OpenBots. These platforms enable us to design, develop, and deploy intelligent automation solutions for our clients, resulting in enhanced operational efficiency.

Helpdesk Solutions

 

Hexaware seamlessly integrates leading helpdesk solutions such as ServiceNow, Freshworks, and Zendesk into our automation strategies. These solutions are crucial in improving customer support and IT service management processes, ensuring swift issue resolution and enhanced user experiences.

OCR Tools

 

We employ OCR tools such as ABBYY, Ephesoft, and Kofax to extract valuable information from unstructured documents. These tools enable us to digitize and process data efficiently, reducing manual effort and enhancing data accuracy in various business processes.

Intelligent Process Automation Team Leaders

Rajkumar Dere

Rajkumar Dere

Intelligent Process Automation Leader

Vikas Gupta

Vikas Gupta

Intelligent Process Automation Leader

Chandrasekar Ramaswamy

Chandrasekar Ramaswamy

Intelligent Process Automation Expert

Archana Sonar

Archana Sonar

Intelligent Process Automation Expert

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