Hexaware Secures Top Spot in Whitelane’s 2024 UK IT Sourcing Report

June 20, 2024


Hexaware, an IT services and solutions provider, today announced that it has been ranked first and recognized as an exceptional performer in general satisfaction with service providers and application services categories in the 2024 UK IT Sourcing Study conducted by Whitelane Research.

Whitelane Research is an independent organization focused on IT outsourcing studies on trends and satisfaction across Europe. Considered one of the most comprehensive assessments of the outsourcing business, this research evaluates and ranks the top IT and cloud service providers based on key performance indicators and by segment.

The study, comprising more than 330 participants from the top IT spending organizations in the UK, evaluated close to 900 unique IT sourcing relationships and nearly 900 cloud platform relationships. Thirty-four IT service providers and ten cloud providers were assessed and ranked based on their clients’ opinions.

The company ranked third in general satisfaction in digital transformation and fourth in financial services, and in the security services category, Hexaware achieved the ninth position.

Amrinder Singh, Corporate Vice President & Head – EMEA & APAC Operations at Hexaware, said, “This success shows our commitment to improving and adapting to our clients’ needs. We are proud of these achievements and will continue to provide transformative solutions and value to our clients.”

Jef Loos, Head of Research, Europe at Whitelane Research, said, “Hexaware’s progress in various segments, including application services, and with service providers, is impressive. The study’s findings show that the company has high client satisfaction and focuses on customer feedback. We congratulate them and hope they continue to excel.”

To learn more about Whitelane and the 2024 UK study, click here.

About Hexaware

Hexaware is a global technology and business process services company. Our 30,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology. With this purpose gaining momentum, we are all on our way to realizing our vision of being the most loved digital transformation partner in the world. We also seek to protect the planet and build a better tomorrow for our customers, employees, partners, investors, and the communities in which we operate.

With 45+ offices in 16 countries, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes. Learn more about Hexaware at https://www.hexaware.com.

Safe Harbor Statement

Certain statements in this press release concerning our future growth prospects are forward-looking, which involve numerous risks and uncertainties that could cause actual results to differ materially from those in such statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases globally, our ability to attract and retain highly-skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

For more information, contact:

Reena Kamble