Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
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– ISG named Hexaware a Leader in ServiceNow Consulting, Implementation and Integration, and Managed Services.
– The recognition comes from the ISG Provider Lens™ ServiceNow Ecosystem Partners US 2023 report.
– ServiceNow’s platform capabilities and AI/ML focus make it a top choice for workflow automation.
– ISG highlights Hexaware’s AI and automation expertise and platform talent as key strengths.
Hexaware, a leading global provider of IT services and solutions, today announced that it has been named a Leader in ServiceNow Consulting Services, ServiceNow Implementation and Integration Services, and ServiceNow Managed Services Providers by Information Services Group (ISG), a leading technology advisory and research firm, in their ISG Provider Lens™ ServiceNow Ecosystem Partners US 2023 Quadrant Report.
With digital transformation becoming the definitive business imperative today, future-ready organizations are focused on streamlining operations, increasing productivity, and enhancing CX. ServiceNow, with its specialized platform capabilities and emphasis on AI and ML, has become the platform of choice for businesses to automate workflows and achieve business agility.
The ISG Provider Lens™ ServiceNow Ecosystem Partners US 2023 Quadrant Report evaluates the strengths and weakness of ServiceNow service providers with a differentiated positioning by segments.
The study highlights Hexaware’s focus on delivering curated client experiences while streamlining complex IT environments by leveraging the ServiceNow platform. Additionally, Hexaware’s AI and automation expertise and unique platform talent advantage are seen as key strengths that help maximize business value for their customers.
Sharing his thoughts, Siddharth Dhar, Corporate Vice President & Global Head – Infrastructure Management Services, Hexaware, said,” The leader accolades across the ServiceNow value chain is a force-multiplier to our focus on helping businesses achieve holistic workflow transformation. We are committed to co-innovating with ServiceNow at scale and driving winning outcomes for all our stakeholders.”
About Hexaware
Hexaware is a global technology and business process services company. Our 29,000 Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology. With this purpose gaining momentum, we are well on our way to realizing our vision of being the most loved digital transformation partner in the world. We also seek to protect the planet and build a better tomorrow for our customers, employees, partners, investors, and the communities in which we operate.
With 54 offices in 19 countries, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes.
Learn more about Hexaware at https://hexaware.com/.
Safe Harbor Statement
Certain statements in this press release concerning our future growth prospects are forward-looking, which involve numerous risks and uncertainties that could cause actual results to differ materially from those in such statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases globally, our ability to attract and retain highly-skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.
For more information, contact:
Hexaware Technologies Limited
E-mail: reenak3@hexaware.com