Hexaware Launches Zero License to Help Enterprises Replace SaaS with Agentic AI in Months, Not Years

Hexaware Technologies [NSE: HEXT], a global IT services and solutions provider, today announced the launch of Zero License, a new enterprise offering designed to help organizations replace bloated SaaS workflows with agentic AI in months, not years.  Zero License enables enterprises to reduce software license costs, eliminate manual effort, and simplify complex application stacks by making AI agents the primary execution layer—while also making maintenance, upgrades, and feature additions faster and easier.

 Over the past decade, enterprise SaaS stacks have grown wider, rarely leaner. Teams add tools faster than they retire them, resulting in overlapping capabilities, rising license costs, and increasing integration overhead. Hidden waste from zombie licenses, shelfware, and auto-renewals continues to erode software ROI, while vendors tighten licensing models and reduce commercial flexibility.

 Zero License addresses this challenge by shifting the focus from managing tools to executing outcomes. Instead of adding yet another layer of software, the offering introduces an AI operating layer over existing systems. Core platforms remain systems of record, while AI agents become the system of action—handling intake, data capture, routing, execution, and follow-ups across processes. This approach reduces dependence on low-value SaaS, cuts integration overhead, and accelerates cycle times.

“Most organizations don’t have a tooling problem. They have an execution problem,” said Sanjay Salunkhe, President & Global Head – Digital and Software Services, Hexaware. “Zero License helps enterprises move from software that organizes work to AI that actually does the work. The result is faster execution, simpler stacks, and measurable reduction in license spend within months.”

Zero License is particularly suited to workflow-heavy and regulated industries.

• Healthcare: AI agents automate claims, prior authorizations, and provider and member workflows over core platforms.
• Insurance: AI agents handle intake, triage, adjudication, and follow-ups across policy and claims systems.
• Banking and Financial Services: AI agents execute KYC, onboarding, reconciliations, and exception handling across systems.
• Manufacturing and Utilities: AI agents take over planning, coordination, scheduling, and service execution, reducing tool sprawl and operational friction.

 “With Zero License, AI isn’t another tool in the stack. It’s the execution surface,” added Siddharth Dhar, President & Global Head – AI, Hexaware. “Enterprises can finally simplify their technology landscape while gaining greater control over how work actually gets done.”

For more information about Zero License, click here.

About Hexaware Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes.   

Learn more about Hexaware at https://hexaware.com.

Safe Harbor Statement 

Certain statements in this press release concerning our future growth prospects are forward-looking, which involve numerous risks and uncertainties that could cause actual results to differ materially from those in such statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases globally, our ability to attract and retain highly-skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. 

For details, please contact:

Reena Kamble
Hexaware Technologies Limited
mediarelations@hexaware.com

Aishwarya Pillai
Hexaware Technologies Limited
mediarelations@hexaware.com