Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
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– NelsonHall positioned Hexaware as a Leader in the RPA Focus segment for banking RPA and AI services.
– Hexaware delivers RPA and AI through its Business Process Services unit using Digital Managed Services.
– The engagement model guarantees target state pricing from the start of the relationship.
– Hexaware takes on business process operations, learning and progressively automating over time.
NelsonHall has assessed and evaluated Hexaware’s proposition against demand for RPA & AI services in the Banking sector, and has identified Hexaware as a Leader in the RPA Focus market segment. The RPA Focus market segment reflects Hexaware’s ability to meet future client requirements as well as delivering immediate benefits to banking clients with a specific focus on RPA, as distinct from AI, capability.
Hexaware delivers RPA and AI from within its Business Process Services unit, and employs a proprietary engagement model called Digital Managed Services to deliver customer benefits, while retaining the risk of automation. Through this model, Hexaware takes on the operation of a business process, learns and progressively automates, while guaranteeing target state pricing from the start of the relationship.