Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
Press Release
Share on
– Hexaware opens a new delivery center in Cairo, launching with 100 professionals.
– The center serves enterprises in Egypt, the Middle East, and key European markets.
– Multilingual CX services span Arabic, English, and major European languages.
– The center supports Hexaware’s AI-led delivery model combining automation, analytics, and generative AI.
Hexaware Technologies [NSE: HEXT], a global provider of digital and IT solutions and services, has strengthened its global delivery network with a new center in Cairo. Launching with 100 professionals, it will serve customers in Egypt, the Middle East, and key European markets.
Located in one of Cairo’s leading technology parks, it will provide multilingual CX services in Arabic, English, and major European languages. Egypt’s strong education system, high availability of international language skills, and favorable time zone make Cairo a growing hub for digital operations and customer experience services. Hexaware is also engaging with local universities to build a steady pipeline of talent for future growth.
“This delivery center marks Hexaware’s entry into a new geography and is a significant expansion of our presence in Egypt,” said Amrinder Singh, President & Head of EMEA & APAC, Hexaware. “Cairo gives us access to rich talent and modern infrastructure, allowing us to support our clients more closely as they scale their operations in the region.”
“Cairo is a long-term commitment for us,” added Shyam Mansukhani, Corporate VP & COO, Hexaware. “The ecosystem here allows us to drive innovation in how we deliver customer experience and to strengthen delivery resilience for our clients.”
The Cairo center will support Hexaware’s AI-led, human-intelligence-perfected delivery model, combining automation, analytics, and generative AI with skilled teams. It forms part of Hexaware’s broader expansion strategy to build modern, digital-first hubs across key global locations, including in customer experience.
About Hexaware
Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes. Learn more about Hexaware at https://hexaware.com/.
Safe Harbor Statement
Certain statements in this press release concerning our future growth prospects are forward-looking, which involve numerous risks and uncertainties that could cause actual results to differ materially from those in such statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases globally, our ability to attract and retain highly-skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.
For details, please contact:
Reena Kamble
Hexaware Technologies Limited
mediarelationsmarketing@hexaware.com
Aishwarya Pillai
Hexaware Technologies Limited
mediarelationsmarketing@hexaware.com