Hexaware, Workfusion: Global RPA and AI Collaboration

August 12, 2016


Hexaware Technologies Limited, a leading global provider of IT, Business Process and Consulting Services and WorkFusion, the leading smart process automation (SPA) provider, today announced a partnership to help enterprise operations leverage smart automation software to realize higher productivity, drive agility in generating new products, and reduce operational cost. The combination of Hexaware’s industry and process expertise and WorkFusion’s best-in-class automation software will provide customers the ability to rapidly deploy and scale transformational technology to achieve business goals.

Hexaware has constantly strived to provide business value to its clients through significant cost savings and creating opportunities for revenue generation. This partnership aligns with Hexaware’s ‘Shrink IT Grow Digital’ strategy that has radically revolutionized digital transformation journeys of their customers. The company’s strategy helps global firms dramatically reduce commodity operations and IT costs, while enabling realization of value from digital initiatives through solutions across industries like Telecom, Banking and Financial Services, Healthcare and Insurance, Travel and Logistics, Manufacturing and Consumer.

“This collaboration is a strong reinforcement of our commitment to deliver workplace transforming technologies to our customers using Digital Managed Services (DMS). Hexaware’s customers will leverage this smart automation to digitize complex business processes using robotics (RPA) and AI-powered cognitive automation “, said Chinmoy Banerjee, Global Head, Business Process Services, Hexaware Technologies. Workfusion enables customers to achieve 50 to 80% ROI within a year, by automating rule based, routine tasks more efficiently, securely and with greater speed thereby relieving resources for more value added tasks.

A two-time CODiE winner, WorkFusion is unique among automation software providers because it includes not only robotics (RPA) but also AI-powered cognitive automation to digitize more complex processes. Together, RPA automates the entering of structured data into enterprise applications, and cognitive automation learns unstructured data tasks through historical data and human actions. As customers achieve greater levels of automation with WorkFusion, staff are elevated from routine tasks to handling corner cases and work that requires true subject matter expertise

“Hexaware aligns very well with WorkFusion.” said Alex Lyashok, WorkFusion COO. “We are both rapidly growing businesses, and we share the same vision of a future that combines smart machines and human intelligence. Customers who embrace this vision as well are using our software to automate a range of critical processes, from procure-to-pay to trade finance to claims. Our partnership with Hexaware will provide customers with true process expertise and excellent service paired with the best automation technology.”

About WorkFusion

WorkFusion is the leading smart automation product for enterprise operations. Global businesses in data-intensive industries use WorkFusion to automate high-volume business processes through a combination of workforce orchestration, robotics, and cognitive automation. Paired with WorkFusion’ s smart chat bot and smart crowd capabilities,customers are able to digitize and transform their operation, which enables better customer service, increased operational agility, and reduced costs. WorkFusion is headquartered in New York City with offices in London and Eastern Europe.

About Hexaware Technologies

Hexaware is a leading global provider of IT, BPS and consulting services. The Company focuses on key domains such as Banking, Financial Services, Capital Markets, Healthcare, Insurance, Travel, Transportation, Logistics, Hospitality, Manufacturing and Consumer. Our business philosophy, “Your Success is Our Focus”, is demonstrated through the success we ensure for our clients. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in Application Transformation & Maintenance, Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance, Infrastructure Management Services, Digital Customer and Business Process Services. Founded in 1990, Hexaware has a well-established global delivery model armed with proven proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification.

Safe Harbor Statement

Certain statements in this press release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

For more information contact:
Sreedatri Chatterjee
Hexaware Technologies Limited
Tel: +91 (22) 6654 2682 / 83
e-mail: sreedatric@hexaware.com